Your workplace Zoom meetings are about to get an OpenAI boost, you lucky things
The time-saving tech behind ChatGPT is now coming to Zoom
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
Zoomhas become the latest company to announce collaborative efforts withOpenAIto embed artificial intelligence into its platform and hopefully help save workers hours of lost time.
Thevideo conferencingcompany described generative AI, likeChatGPT, as a “driving force” in making workers more productive, and as such has added OpenAI’s generative tool to its Zoom IQ offering.
Zoom IQ is best thought of as a digital personal assistant, which up until now, has been able to compartmentalize and summarize meeting recordings, but it’s about to get a whole lot smarter.
Zoom IQ
OpenAI’s large language model (LLM) used to train the hugely popular ChatGPT is behind the latest addition to Zoom IQ, which has gained a tonne of other assistant-like features.
As well as summarizing chats and other messages, it can help create new content for messaging applications, organize ideas, and create agendas.
These are the best online collaboration tools>Zoom is bringing AI to live chat customer service>Zoom is going to work a lot closer with one of its biggest rivals, and I couldn’t be happier
Having created an agenda, Zoom IQ can go on to summarize the meeting and share notes with attendees, including action points assigned to individual workers.
Similarly, and much likeMicrosoftDynamics 365 Copilot which also borrows OpenAI technology, Zoom IQ can handle emails with customers too, suggesting what to write or turning a poorly-written brief into a more eloquent reply.
Are you a pro? Subscribe to our newsletter
Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!
Rollout is expected to begin in April, however Zoom customers will be able to access the new Zoom IQ features by invitation only, and some features (like the email composing tool) will be available to Zoom IQ for Sales only, leaving many businesses having to wait even longer until they get access.
“Zoom has long built AI solutions into our products to empower customers to be more productive,” said Smita Hashim, chief product officer at Zoom. “We are excited to bring many more capabilities with new large language models. Our unique approach to AI will give customers the flexibility they want and help significantly improve collaboration and customer relations.”
With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!
7 myths about email security everyone should stop believing
Best Usenet client of 2024
Your next smartwatch could be battery-free – and powered by your skin
