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Your Credentials Could Not Be Verified: 5 Quick Fixes

Fix credentials issues from Safe Mode or by setting them up again

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

ManyusersreportedYourcredentialscouldn’t be verifiederror message while trying to use aPINtosign into Windows 10.

This can be a big inconvenience, especially ifWindows forgets network credentials, but there’s a way to fix this problem, and today we’ll show you how to do it.

What does it mean when it says Your credentials could not be verified?

What does it mean when it says Your credentials could not be verified?

This issue can prevent you from logging in to your account, and it’s usually caused by the following:

How can I fix the Your credentials could not be verified?

How can I fix the Your credentials could not be verified?

1. Change Privacy settings

2. Disable Windows Hello

This is a simple solution, but it can help if your credentials could not be verified while using fingerprint or Windows Hello.

3. Click Cancel when the error message appears

4. Log in using Safe Mode

By doing so, you should be able to fix the Windows credentials could not be verified error.

5. Use diskpart command

Apparently, this issue appears because theCurrentControlSetkey already exists. By using this solution, the problem should be gone.

This solution can come in handy if you getThe system could not log you on your credentials could not be verifiedmessage, so be sure to try them.

How do I verify my Microsoft credentials?

There you go. These are some simple solutions you can use if you encounterYourcredentialscould notbe verifiedCAC error message.

This isn’t the only error, and many reported thatCredential Manager isn’t workingat all, but we covered that issue in a separate guide.

Feel free to try all our solutions and let us know which tip worked for you.

More about the topics:windows 10 fix

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.