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Xbox One S Keeps Disconnecting from Wi-Fi: How to Fix
Reconnect your Xbox to Wi-Fi to continue playing your games
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
The revolutionary nature of Xbox One S makes it one of the best gaming platforms to date, and a viable successor to the Xbox One.
Nonetheless, it’s not without its issues, most annoying when it keeps disconnecting from Wi-Fi.
For that purpose, we prepared the most viable solutions in the hope to help you address the problem at hand. Make sure to check them out below.
Why does my Xbox keep disconnecting from the internet?
Solution 1 – Use wired connections
We’re aware this is an obvious solution, but if there’s even the slightest opportunity to connect your Xbox One S to an ethernet cable, make sure to do so.
There are literally dozens of reasons why a wireless connection isn’t as good, especially for gaming.
Even without repetitive disconnections, wireless isn’t the best suited for gaming in general.
Now, one can say this is a problem exclusive to the Xbox One S and maybe that’s the case.
But until Microsoft offers a permanent solution or even acknowledges it as a widespread problem, try sticking with ethernet.
On the other hand, if you’re unable to use a wired connection or you’re experiencing the same issues, make sure to check the additional steps.
Solution 2 – Adjust modem or router settings
Even though there’s a slight chance this is a general issue with Xbox One S, it’s more likely that this is an individual error.
Connectivity is a delicate subject if we consider the infinite number of different devices and configurations.
Now, although they are different, there are still some things you should check-up.
The first step is the simple one: restart yourrouter. This will clear possible IP conflicts. In addition, try disconnecting other connected devices.
If any of them is in use for streaming,VoIP, or torrent downloading, make sure to disconnect them temporarily and look for changes.
In addition, you should check the ports. These are the ports you need to open in order to run Xbox Live:
Moreover, to avoid DHCP conflicts, make sure to assign the Xbox One S out of the scope. This can be done by accessing your router.
Since the procedure depends on your router model, we advise you to google it and learn about it in details before you start with tweaking.
Solution 3 – Disable Instant-On
Instant-On mode is indeed useful and it substantially speeds up the startup process.
However, some users suggested that, after hours and hours of passive work in the background, this can affect both performance and hardware.
Add to that a lot of gaming hours per day, and it’s clear that the console will heat up.
Can this affect the connectivity? Probably. Because of that, we advise you to switch to energy-saving mode and look for changes.
Follow the instructions below to switch to energy-saving mode:
Solution 4 – Restore factory settings
Finally, to address all possible software bugs that may affect your connectivity, we advise you to perform a factory reset.
This is the last resort, but if you’re 100% positive that everything is set up as intended and the problem is persistent nonetheless, it might help you resolve it.
The instructions below should show you how to restore factory settings on your Xbox One S:
Even though it’s helpful, this procedure is, as some users stated, only a temporary solution or rather a workaround.
If you encounter any other errors with your Xbox One S, we recommend you to take a look atthis guidein which we dealt with the most frequent ones.
In the end, if none of the previous solutions proved productive, we advise you to contact your retailer or contact Microsoft support.
We also have an article on what to do ifXbox Series X keeps disconnecting from Ethernet.
Feel free to share your experience with Xbox One S disconnections in the comment section below.
More about the topics:Wi-Fi issues,Xbox One issues
Aleksandar Ognjanovic
Aleksandar’s main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.
Focused on Windows errors and how to solve them, he also writes about the OS’s latest features as well as its interface.
In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.
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