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Xbox One is Not Finding Wi-Fi? Here’s How to Fix it
Have you checked if there is an Alternate MAC address on your Xbox?
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Xbox One consoles useWi-Fito connect to theXbox Live service. This enables you to access features like online games and streaming videos. However, you cannot get such access when yourXbox One is not finding WiFi, as the connection has to work well to enable this.
There are several reasons, mostly technical, why your Xbox One won’t findWi-Fior other internet connections you can use. These prevent access to a network and also to Xbox Live.
When there’s no connection or the connection is not visible, you may get an error on your console’s screen giving suggestions to resolve the issue.
However, if you’re stuck and need quick-fix solutions to resolve the problem, try the solutions below.
What can I do ifXbox One is not finding Wi-Fi?
1. Clear the Alternate MAC address in Xbox
We also have a complete guide onhow to add an alternate MAC addresson your Xbox, but you may also use it for removing it.
2. Check for interference with your signal
If the router broadcasts the SSID or network name, then theWi-Fimay be working properly, so you may want to check whether something is interfering so Xbox One is not picking up any Wi-Fi networks. In this case, do the following:
Disconnect third-party headsets as these can cause interference. They broadcast on the same frequency as the wireless router, so disconnect the power from the wireless headset and check if you can see theWi-Fi.
To do this:
If it isn’t listed, check for any other wireless interference. This can be anything from electronic devices like microwave ovens, air conditioners, CRT televisions, wireless headsets, baby monitors, other wireless networks, cordless phones, and wireless speakers.
3. Power cycle your console and network hardware
4. Soft reset your Xbox
5. Check that the router is specifying the correct SSID for Xbox One
6. Restore your router to factory defaults
When you do this, all the router settings return to how they were when you bought the router. To reset your router, follow these steps:
7. Reset your internet connection
Once your router is reset, check to see if you can see your wireless network by doing this.
8. Check if your firmware needs an upgrade
Router firmware that has older information may not work correctly. Manufacturers of these routers usually provide updates for performance improvement, security, connectivity, and stability. Updating your firmware can resolve issues with connections and slow performance.
Download and update then install them yourself, but ensure your computer is directly connected to the router via wired connection so as to upload the new firmware file directly to your router.
Once updated, use the steps below to check that your wireless network is working. If you still don’t see your wireless network, go to the next solution.
9. Hard reset your Xbox console
If Xbox is still not finding Wi-Fi connections, you may need to get new network hardware because it may indicate that your router is incompatible with your console and with Xbox Live. Of course, you may also opt for a cable connection instead if that is available.
Similarly, the router may be damaged or doesn’t work correctly. If it is incompatible or damaged, check with your hardware manufacturer.
Were you able to find a solution that works from the ones on this list? Let us know in the comments section below.
More about the topics:xbox one,Xbox One issues
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
