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Xbox One error 0x87e00064: Here’s how to fix it

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Xbox Oneerror0x87e00064 usually occurs when a game is installed at the same time both from the Xbox Store and from the disc. In order tofixXbox Oneerror0x87e00064, you can either install the game on a stable internet connection, install it from Xbox Store, and/or delete the cache and any related files saved to it that could have been corrupted for one reason or another.

FIX: Xbox One error 0x87e00064

FIX: Xbox One error 0x87e00064

1. Install the game on a stable internet connection

As mentioned,Xbox Oneerror0x87e00064 can happen when you install a game simultaneously from the Xbox Store andusing a game disc. However, this can fail to happen especially when the internet connection is unstable or slow.

There are some disc installers for different games that require an internet connection so as to install the game completely and properly. Therefore, if yourinternet connection is problematic, the installation won’t be complete or it will fail altogether, because the required additional files cannot be downloaded successfully.

It is important to note, however, that some disc installers download the game updates only, so you need to install the game while your Xbox console is offline, or disconnected from the internet, and this can resolveXbox Oneerror0x87e00064.

You can verify if your internet connection has a problem, by visiting a site like speedtest.net, and see your internet download and upload speeds. If the results of these two are lower than those of your internet service provider, check with your ISP. You can also install the game later when there is less internet traffic.

If your speeds are okay but you still getXbox Oneerror 0x87e00064, meaning the game failed to install, then there may be excess usage of your bandwidth from within the home or wherever you are.

If you’re using a Wi-Fi connection, check that your console is receiving a strong signal, or change to using a wired connection as this gives more stable internet than a wireless one. You can also leave your game installing overnight if it requires downloading a single large file.

2. Install the game from Xbox Store

Sometimes the game disc can be physically damaged causingXbox Oneerror 0x87e00064. In this case, you can install the game from theXbox Store, and then use the game disc to play. To do this:

— RELATED:How do I fix Xbox error code 80151103? Here’s the solution

3. Delete cache and save the file

If your game was not installed or uninstalled,Xbox Oneerror 0x87e00064 may occur due to a cache or a game saved that is related to the game you are installing. Corrupted files that have been saved can also cause theerrorso in this case, delete all of these items.

To delete saved files, do the following:

To delete cache, do the following:

Were you able to resolveXbox Oneerror 0x87e00064 using any of the solutions above? Let us know in the comments section below.

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More about the topics:Xbox One issues

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.