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Xbox Console Companion app not working [Fixed]
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Xbox Console Companion is a popular Windows PC application that shows messages, activities, recently played games and more.
However, several users have reported that the Xbox Console Companion app is not working when signing into the app.
The app shows the error – we can’t sign you in right now – try again later, and the Xbox overlay shows – we can’t show your friends right now – try again in a bit.
This error can occur due to a glitch in the Xbox Console Companion app. However, the reasons can vary. Follow the steps in the article below to troubleshoot this error on Windows 10 PC.
How do I fix the Xbox Console Companion app not working?
1. Run Windows apps troubleshooter
This is a simple solution, but it might come in handy if Xbox Console Companion is not working.
2. Reset Xbox Console Companion
Check Xbox Gold subscription status
Make sure you have an active Xbox subscription, and it is not expired. You can check the remaining subscription on your account by signing in to your profile. Next, open the Services & subscription tab.
If the Xbox Console Companion is not working, resetting the app is one of the easiest ways to fix that.
3. Re-register the Xbox Console Companion app
Re-registering the Microsoft apps can fix corrupted cache and other glitches. However, if reregistering didn’t work, try reinstalling the Xbox app.
4. Reinstall the Xbox app
Reinstalling the Xbox app in most cases should fix issues with the Xbox Console Companion app. If the issue persists, check for third-party software conflict that is preventing the app from working.
5. Perform Clean Boot to eliminate third-party software conflict
In Clean Boot mode, Windows starts with only essential services and disables all third-party programs and services. This will help you determine if an issue is triggered due to a third-party software conflict.
After the restart, launch Xbox Console Companion and check if it is working in Clean Boot mode. If it does, you may have third-party software that is preventing the app from functioning correctly.
Open the Control Panel and uninstall any app that you may have installed recently. Also, check your antivirus if it is blocking the connection to the app.
If the Xbox Console Companion app is not working in Windows 10 that can prevent the user from messaging and performing other activities.
To resolve the issue, run the apps troubleshooter, re-register or uninstall the app or check for third-party software conflict. Did you find a different solution? Share it with us in the comments section.
More about the topics:gaming software,Xbox App
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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