Share this article

Improve this guide

Latest news

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

Windows Update KB3004394 Crashes Windows Defender on Windows 7

2 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

KB3004394,  one of the updates recently launched by Microsoft, seems to do more harm than good. Users have reported that it stops Windows Defender completely, leaving their systems vulnerable to threats.According to user reports, although they are logged on as administrators, all MMC require administrator actions.  On top of all that, users also get an error message: %%-2147023113.

Apparently, the only computers affected are those running Windows 7. Users who have uninstalled the update confirmed that everything went back to normal once KB3004394 had been removed.

“All MMC functions (Event Viewer, etc.) now require Administrator action, although in an Administrator account.Windows Defender service will not start.The Windows Defender Service Terminated with the following error%%-2147023113

Removing it  returns the system to normal.”, confirms one user onMicrosoft’s Community page.

Of course, users who use only Windows Defender as their protection system run the highest risk of becoming a target for malicious software. Since KB3004394 shuts down Windows Defender, such computers constitute an easy target.

Microsoft hasn’t provided users with a solution for this issue yet.  So far, all the other complicated solutions tried out by users have failed to fix this bug as one user confirms:

“I had this issue with KB3004394, on a Windows 7 SP1 64 bit Home Premium; read in another forum someone had claimed this update broke their “diagnostic tool”, so after having tried every known re-registering of Defender dlls/update fixes/SURT, all to no avail and all responding “unknown” problem, I removed KB3004394, restarted, and Defender et al back to normal functions.”

Basically, all you can do is hide the update if it hasn’t been installed on your computer. However, if KB3004394 has been installed on your computer, remove it as soon as possible if Windows Defender is the only software you use to combat malware.

READ ALSO: Total Conquest Strategy Game from the Windows Store Gets Better Graphics

More about the topics:windows 7,Windows Update

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.