Windows Media Player cannot connect to the server error [SOLVED]

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

TheWindows Media Player cannot connect to the server erroris one that arises for some Internet Explorer users. That error message pops for some IE users when they try to watch videos via SharePoint Online library. Consequently,Windows Media Playerdoesn’t play the videos.

Why is my Windows Media Player unable to connect to the server? Firstly, to fix it check the authentication with Office 365. The lack of access permission for Windows Media Player usually leads to this error. On the other hand, if that doesn’t help, add the SharePoint URL to Internet Explorer’s Trusted Sites or re-register the Wmnetmgr.dll File.

Continue below with the detailed step-by-step instructions.

How do I fix Windows Media Player cannot connect to the server error?

1. Check That You’re Authenticated With Office 365

First, check that you’re signed in with Office 365. To do that, users need to sign in with SharePoint Online with Office 365 account credentials. Then select theKeep me signed inoption if it’s not already selected.

Some users might need to sign out of Office 356 first, select theKeep me signed insetting and then sign in with Office 365 account credentials.

2. Add the SharePoint URL to Explorer’s Trusted Sites

3. Reregister the Wmnetmgr.dll File

Users have also said they’ve fixed theWindows Media Player cannot connect to the servererror by registering wmnetmgr.dll file.

One of those resolutions might resolve theWindows Media Player cannot connect to the server errorso that users can play videos on SharePoint withWindows Media Player. Any IE users who have discovered other fixes for the same WMP server error are welcome to share them below.

Windows Media Player cannot connect to the server error [SOLVED]#

How do I fix Windows Media Player cannot connect to the server error?#

1. Check That You’re Authenticated With Office 365#

2. Add the SharePoint URL to Explorer’s Trusted Sites#

3. Reregister the Wmnetmgr.dll File#

Windows Media Player cannot connect to the server error [SOLVED]

How do I fix Windows Media Player cannot connect to the server error?

1. Check That You’re Authenticated With Office 365

2. Add the SharePoint URL to Explorer’s Trusted Sites

3. Reregister the Wmnetmgr.dll File