Windows Live Mail is not displaying properly? Try these fixes

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Windows Live Mail was one of the most widely used desktopemail clients, but some users have forgotten about it. The ones that haven’t are struggling, more often than not, with different errors and bugs. One of the most common issues is that Live Mail isn’t displaying properly.

Theerrorcould be encountered in various forms.Windows Live Mailsometimes shows that you have newemailsand clicking on any of them should normally reveal the message in the preview window. Instead, it shows nothing.

Other users describe how the Windows Live Mail message body is not showing any text either. Does any of these ring any bells?

After rigorous investigations, we managed to identify a collection of methods that have helped Windows Live Mail users in a similar situation to solve this particular problem. Let’s take a closer look.

What can I do when Live Mail is not displaying properly?

1. Empty the temporary files folder

One really easy way to make Windows Live Mail display properly again is to empty the temporary files folder. These files are stored in what’s called the Windows Temp folder.

As a general rule, try finding it at%userprofile%AppDataLocalTemp. Delete all files in it via theDelete buttonfrom theHome menu, then restart Windows Live Mail.

Can’t get rid of the temporary files? After following these easy steps, you’ll delete them like a pro.

2. Switch antivirus protection to Off in Windows Security

Your error could also be caused by theantivirus programinstalled on the system. Therefore, disabling it might help you isolate the issue. Follow this pathStart> Settings > Update & Security > Windows Security > Virus & threat protection > Manage settings.

SwitchReal-time protectiontoOff. Scheduled scans will continue to run and don’t worry. It’s only a temporary action.

If you’re having trouble opening the Setting app, take a look atthis articleto solve the issue.

3. Make changes into Program Directory to fix Live Mail display anomalies

If the middle window has a bunch of strange sideways markings which go along the bottom of the very same window, then you could try this instead.

Copyd3d10level9.dllfromWindows 10 Version 1709into theProgram Directoryof Windows Live Mail on your current Windows 10 version. Follow this pathC:Program FilesWindows LiveMailto get there.

4. Enable HTML content when Windows Live Mail is not displaying images

Whenemailsthat contain images or photographs only show text and no images, you’re advised to open Windows Live Mail. Then, follow this pathOptions > Safety Options > Security.

Under theDownload Images heading, untick the checkbox next toBlock images and other external content in HTML email. Don’t do anything about the checkmark from the box belowShow images and external content sent from email addresses in my safe sender’s list.

You could also go toTools > Options> Readto make sureRead all messages in plain textare not checked either.

5. Uninstall and reinstall the account

Your last resort is to Uninstall and reinstall Windows Live Mail. For that, find your way intoControl Panel > Programs and Features> right-click onWindows Live Mail. SelectUninstall > Remove one or more Windows Live programs.

Once it is uninstalled, now install the same. Then, restart the computer and check if Windows Live Mail is displaying properly again.

After following all the steps described in this guide, your Windows Live Mail should start working as expected again.

Don’t forget to leave any other questions or suggestions that you may have in the comments section below.

Windows Live Mail is not displaying properly? Try these fixes#

What can I do when Live Mail is not displaying properly?#

1. Empty the temporary files folder#

2. Switch antivirus protection to Off in Windows Security#

3. Make changes into Program Directory to fix Live Mail display anomalies#

4. Enable HTML content when Windows Live Mail is not displaying images#

5. Uninstall and reinstall the account#