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Windows 10 Mail client is deleting your Gmail sent items
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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According to several users posting onMicrosoft Answers forum, the Windows 10 Mail client is deleting the replying sent e-mails.
I have been facing an issue with the Windows 10 Mail app linked to a Google account. I have noticed that when I respond to emails, the email I send disappears and cannot be found in sent items, outbox, bin, spam, or anywhere actually.
The disappeared email cannot be found ongmail‘s web interface either. It appears that it is automatically deleted and erased from the server.
Microsoft has a syncing issue with Gmail
After the problem was exposed,moreandmore userslisted problems, not only with the Windows 10 Mail client butalso with Outlook:
After changing my google password, I can no longer send/receive gmail emails on my laptop via my outlook app. When I sync, it states that my gmail account is not available. I can still send/receive on my phone & laptop browser with no issue. Help please!
AWindows Insiderconnected this wave of issues to the May 28 update of the Mail and Calendar App (to Version 16005.12827.20200.0) that broke the Gmail Account integration.
How can I fix the syncing issue with Gmail?
For the moment, there is no acknowledgment of this problem from Microsoft let alone an official fix.
However,a userpicked up a workaround for the e-mail disappearing issue:
According to the user, you need to go to Setting in your gmail.com account, and click on Filters and blocked addresses.
Next, click onCreate a new filter, put your email address into the From field, and hit theCreate filter. On the next page, selectNever send it to Spamand click onCreate filter.
The only problem with this workaround is that it creates 2 sent items in Windows Mail.
Of course, another temporary workaround is to avoid using any Microsoft client on your Windows 10 computer and only check your e-mail in other e-mail clients or a browser.
Therefore, it’s ideal to find a more effective email client that can offer powerful collaboration options or uninterrupted syncing. For that, we advise you to considerMailbird.
Have you had this problem? Tell us your story in the comments below.
More about the topics:Outlook Mail
Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.
His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.
With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!
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Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft
