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Windows 10 Backup Not Working/ System Image Fails [FIXED]

Here is how to fix the Windows 10 backup if it’s not working

8 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Having asystem backupis always useful, especially if your system gets corrupt or damaged.

Although the system Backup tool in Windows 10 is a great feature, it can sometimes fail to work on Windows 10, so let’s see how to fix it.

Why is Windows 10 Backup not working?

There are a lot of reasons why the Windows 10 Backup might not work. Here are some of the most common causes:

Our readers have reported other instances of this error including Windows 10 backup error 0x807800c5, Windows 10 backup fails to complete, Windows 10 backup did not complete successfully, Windows 10 backup to network drive fails, and more.

Rest assured that by using the solutions below, you will be able to fix all these problems.

How to fix system backup problems in Windows 10

Before going through the more complex solutions, let’s crosscheck some quick methods to fix this issue:

If none of the above tweaks worked, start performing the solutions below in this exact order.

1. Delete the WindowsImageBackup folder

Sometimes you won’t be able to create system backup due to previous backup files, and in order to fix this problem, you need to delete those files.

To do that, locate and deleteWindowsImageBackupfolder. If you want to save your previousbackups, you can also move them from WindowsImageBackup to a different folder.

Note that by default, you will not have access to this folder. You will need tochange the ownership of the folder first.

2. Format your external hard drive

This is a prerequisite before creating a system backup image on an external hard drive. Also, before formatting your external hard drive make sure to move any files from it to a safe location.

After your external hard drive has been formatted, try creating the system backup on it again.

3. Use a third-party backup tool

For a hassle-free backup process (and further use of the backup image), we recommend using a third-party tool.

With this enterprise-level tool, you can back up the entire system, some volumes, and disks, or just files and folders.

It’s a professional solution but you may also use it to back up your PC even if you are in a different location.

⇒Get Vembu Backup for Microsoft Windows

4. Delete EFI System Partition and Recovery Partition

In some cases, when you upgrade to Windows 10 or install it on a new hard drive, certain partitions from previous versions of Windows might still be present on your computer causing System Backup to fail.

In order to fix this, it’s advised that you remove EFI System Partition and Recovery Partition.

After deleting these two partitions, you should be able to successfully create a system backup on that hard drive.

5. Turn on System Protection

We have listed this solution because some users claim that in order to create System Backup, System Protection must be enabled on your PC.

Also, in theDiskSpace Usagesection move theMax Usageslider to the left to about10-15%.

A few of our readers reported that Max usage was set to 100% on their computer by default and that was the main culprit for system backup failure.

6. Turn off System Protection and delete restore points

Some of our readers managed to fix the problem by disabling the System Protection and deleting all the restore points, as shown in the solution above.

After you’ve disabled system protection and deleted previous restore points you should be able to create a system backup.

7. Use chkdsk command

We have to mention that you might be unable to run chkdsk command on drive C, and you’ll be asked whether you want to scan drive C the next time your system restarts.

Press Y (Yes) and restart your computer in order to scan and check drive C.

If your hard drive contains corrupted files, a system backup will fail. This is why using the chkdsk command should repair them.

8. Use diskpart to remove the EFI partition

If you install an additional hard drive and install new Windows on it, your previous EFI partition from the old harddiskcan remain on your old hard drive and cause you problems with system restore.

Once again, be extremely careful while doing this because you can permanently delete your system files if you’re not careful. Use this solution at your own risk.

System backup is rather important, and if you can’t create a system backup on Windows 10, make sure to try some of our solutions.

We also recommend checking our selection of thebest automatic backup tools for Windows 10.

And, if you’ve already tried, do let us know which one worked for you in the comments section below.

Windows 10 Backup Not Working/ System Image Fails [FIXED]#

Why is Windows 10 Backup not working?#

How to fix system backup problems in Windows 10#

1. Delete the WindowsImageBackup folder#

2. Format your external hard drive#

3. Use a third-party backup tool#

4. Delete EFI System Partition and Recovery Partition#

5. Turn on System Protection#

6. Turn off System Protection and delete restore points#

7. Use chkdsk command#

8. Use diskpart to remove the EFI partition#