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WhatsApp Web Not Connecting: Reconnect It With 3 Methods
Some browsers work better with WhatsApp than others
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Recently, a few users complain aboutWhatsApp webnot connecting. This becomes a major problem because using the service on your devices is a huge boost for convenience.
Using the web service means you can communicate with all your WhatsApp contacts from a web browser on your computer. Of course, you would need to activate a few settings with the phone and computer before enjoying the web service.
A few things will trigger this situation, but do not worry because this guide covers causes and the best solutions to resolve the problem.
Quick Tip:
Access WhatsApp web using a browser equipped with specialized support for the messenger, like Opera One. It has a pre-installed WhatsApp integration; you must add your credentials.
Plus, it’s available on all major platforms so that you can access WhatsApp web from almost any device. You get non-intrusive notifications about new messages and can reply instantly without opening a new tab.
Opera One
Why has web.whatsapp.com refused to connect?
If you are on a bel to access WhatsApp on your browser, it is often because of any of the following:
Since we have covered the possible cause, let us introduce you to some of the most efficient solutions.
What can I do if WhatsApp Web is not connecting?
Before going into any of the solutions that we recommend:
1. Relogin to fix phone not connected when locked to WhatsApp Web
Before trying any fixes below, you need to ensure you have astrong and stable internet connectionboth on your phone and computer to use WhatsApp Web.
Usually, if the connection is off, a yellow bar will display at the top of the chat list that readscomputer not connected, so check if the connection is active.
If it persists, refresh the page, or log out, then log back in to reactivate your web session.
If WhatsApp web is not working on Chrome, update the browser. Also, do this for Firefox, Opera One, Safari, or Microsoft Edge to use the service. Internet Explorer is not supported.
Check whether you’re on a managed Wi-Fi network, like in your office or school/college, as the network may be configured to block or limit WhatsApp Web connections.
2. Update WhatsApp on your phone
3. Fix Captive Wi-Fi hotspots
Sometimes, when your phone is not connected to WhatsApp Web, check for any notification from WhatsApp reporting that you may not be able to connect over a specific Wi-Fi connection.
If so, you may be on a captive Wi-Fi network. Such hotspots require you to sign in before connecting to the internet.
If you’re on such a connection, you can either disconnect from it and then use your cellular data to connect to the internet or log into the Wi-Fi network and navigate to your home page.
If the issue persists even when you’re signed in, disconnect from the Wi-Fi and forget the connection in the Wi-Fi settings, or check with the network admin to ensure you can connect through the Wi-Fi hotspot.
That’s all you need to know about WhatsApp web and how to fix things when your phone is not connecting to it.
Also, find out what to do ifWhatsApp web shows that the browser is not supported.
Let us know if you managed to resolve the issue or are experiencing specific issues by leaving a comment in the section below.
More about the topics:WhatsApp Web issues
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
