Share this article

This article is translated in

Improve this guide

WhatsApp Web is Not Working in Firefox? Open it in 2 Steps

Wrong custom settings and faulty extensions often lead to this issue

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

This article is translated in

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Firefox is one of thefastest browsers you can use with WhatsApp Web. It boasts a searing browsing speed and a simple interface that complements the great instant messaging app.

Unfortunately, users are starting to complain that WhatsApp Web is not working on Firefox for some reason. This has made many miss the flexibility the web version offers.

In this guide, we will show you how to fix the WhatsApp Web on Firefox issue and help you get back to chatting online again.

Why does WhatsApp Web not work on Firefox?

Why does WhatsApp Web not work on Firefox?

WhatsApp web might not be working on Firefox for numerous reasons. From issues with your PC to problems with the browser, many possibilities exist.

Below are some of the popular causes:

Which browser is compatible with WhatsApp Web?

WhatsApp Web works on all the major browsers like Opera One, Chrome, Firefox, and Edge. The only condition is that it must be one of the browser’s recent versions.

Also, you must be using a supported operating system. If these conditions are satisfied, there is almost no browser you can’t use with WhatsApp Web.

Quick Tip:

If WhatsApp Web is still not working on Firefox for you, just consider Opera One for a change.

Opera One is an excellent browser for social and instant messaging apps. It has a WhatsApp Web integration, which makes it super easy to access directly from the sidebar.

Opera One

How can I make WhatsApp Web work again on Firefox?

How can I make WhatsApp Web work again on Firefox?

1. Update Firefox

Running an outdated browser on your PC is a known cause for the WhatsApp Web not working on Firefox issue. The minimum Firefox version you can use to run WhatsApp Web is Firefox 60+.

Anything below this, and you won’t be able to use the instant messaging app. After updating your browser, ensure you restart it to sync the changes.

2. Restart Firefox in Safe Mode

While extensions help to increase the functionality of Firefox, they can be the reason WhatsApp Web is not working. This is especially true if you start noticing the issue after installing some extensions.

This fix will help you restart Firefox with all extensions, themes, and custom settings disabled temporarily.

What can I do if WhatsApp is not working on a private window?

Some of our readers complained that the WhatsApp web app is now working in a private window.

In this case, here’s what to do to make it work:

The problem seems to be that WhatsApp requires IndexedDB, and that is not activated in the private browsing mode.

The WhatsApp Web not working on Firefox issue can be exasperating, as it might make you miss out on important messages. Though it is not difficult to fix, you still need a detailed guide such as this to solve the problem.

After solving the issue with WhatsApp, you can check out our carefully-curatedtips on how to use Facebook Messenger on browserto make the best of the web app.

Feel free to let us know which solution helped you get back to answering important chats in the comments below.

More about the topics:Firefox guides,WhatsApp Web issues

Ola-Hassan Bolaji

Windows Hardware Expert

A Computer Engineering graduate, he has spent most of his life reading and writing about computers.

He finds joy in simplifying complex topics into simple solutions for PC users. The quality of his work and providing step-wise tested and proven solutions to PC issues are all that matter to him.

Away from computers, he is either reading or watching football!

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Ola-Hassan Bolaji

Windows Hardware Expert

He’s a Computer Engineering graduate who has spent most of his life reading and writing about computers & operating systems.