What to do when Xbox One guide won’t open

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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If you’ve been using your Xbox controller and then out of nowhere, theXbox Oneguide won’t open, it can be frustrating.

TheXbox Oneguide lets you review and change settings, check messages and notifications, update your profile, see the latest in your activity feed, check progress and/or achievements, start and join parties, track your clubs, find out what your friends are doing, andbroadcast your game with Mixer.

When the guide won’t open, then you may not be able to fulfill these tasks.

Here’s what to do when yourXbox Oneguide won’t open and you really need to get gaming again.

Xbox Oneguide won’t load? Try these 3 fixes

1. Perform a full system reboot

If yourXbox Oneguide won’t open, performing a system reboot usually fixes the chop as it is really the first line of action you can take, especially when you don’t know what else to do.

Usually, when you turn off your console, it goes to a standby mode, which means the next time you want to use it, you simplybootand it will awake fast.

The full system reboot works in a rather similar way to how you reboot your computer when it has a problem – you shut it down and start again.

This usually solves some problems because like theXbox One, your computer, too, gets slowed by other programs running in the background so a refresh is a good thing.

TheXbox Oneneeds a refresh after all the gaming, too, right?

Rebooting, however, doesn’t solve all problems like if agame or app stops working, but it should be your first line of action when yourXbox Oneguide won’t open.

However, it’s not every day that the normal happens, so here’s how to perform a fullsystem rebootwhen yourXbox Oneguide won’t open:

Try and check whether the guide is working again.

Did a fullsystem reboothelp restore yourXbox Oneguide to normal functioning? If not, try the next solution.

2. Check Xbox Live status

Sometimes the status ofXbox Livecould affect the Xbox One’s system functions. In order to check the status ofXbox Live, whether it is running or not, go to the Xbox support page, which shows you the status at the top left corner of the webpage.

Did this help fix the chop? If not, see the next solution.

3. Check with a technician

If performing a fullsystem reboot, or full power cycle, doesn’t help, and you’ve checked that theXbox Livestatus is okay, yetXbox Oneguide won’t open, you can take it for repair.

Check with a qualified technician who understands theXbox Onesystem so that you don’t end up with worse problems.

Some users also go online to the Xbox forums to check whether problems similar to what they’re experiencing exist and see if they got extra solutions to resolve the issue such as when theXbox Oneguide won’t open.

You can also check the Xbox Support page online to set up a repair for yourXbox One.

There you go, you should be able to load your guide by now. Do share your experience with us in the comments section below.

[wl_navigator]

What to do when Xbox One guide won’t open#

Xbox Oneguide won’t load? Try these 3 fixes#

1. Perform a full system reboot#

2. Check Xbox Live status#

3. Check with a technician#

What to do when Xbox One guide won’t open

Xbox Oneguide won’t load? Try these 3 fixes

1. Perform a full system reboot

2. Check Xbox Live status

3. Check with a technician