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What to do if LastPass is not connecting to server

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

When it comes to securing multiple passwords,LastPassis among thebestpassword managersdue to its ease of use, security, andfreemium plan that’s tough to beat againstthe competition.

That being said, many LastPass users have been encountering this error message:An error has occurred while contacting the LastPass server. Please try again later.

Now, while there hasn’t been an official solution released yet, we’ve listed a set of troubleshooting tips below that you can use to try and resolve this issue on your own.

Quick tip:

Before going into more depth with fixing this issue, if you keep having trouble with LastPass, then it may be the moment that you try using a different password manager tool.

After carefully analyzing the current tools, we’d recommend that you use NordPass as an alternative password and vault manager, developed by the trustworthy NordVPN.

All data stored in your vault is already encrypted, and only you have access to the contents of your NordPass manager. Your master password, encryption keys, and decryption keys are never sent to the servers, to avoid server fatigue and privacy concerns.

This is the primary reason NordPass does not offer automatic master password recovery through email. Your master password may be retrieved from the password reset screen using the recovery code obtained on the initial sign-in.

NordPass

The errorLastPass couldn’t contact the serverhas been reported in Chrome, Firefox, and Edge as one of LastPass users states:

I get the same red banner with the unable to contact the server message. One of my passwords has expired and I need to update LastPass with the new password, but it can’t get through.

The regular functionality of it filling in existing passwords is working fine, it’s only the password update that is having an issue. I even tried logging into the LastPass website and updating the password there, and I still get the same message on Chrome, Firefox, and Edge.

These error messages are not uncommon, and when having these issues on multiple browsers, there is a clear situation that maybe it’s not actually from the internet connection.

Follow these troubleshooting steps below and you’ll fix the errorLastPass couldn’t contact the serveras you say LastPass.

How can I fix the LastPass server connection error?

1. Update Lastpass

Exception

3. Disable Extensions

4. Check Date and Time settings

For LastPass to function properly, check your machine’s date and time settings and make sure that they are accurate.

5. Whitelist LastPass in the firewall

6. Clear LastPass local cache

7. Change where your mobile data is stored

Your LastPass vault data (e.g., URLs, usernames and site passwords, secure notes, form fill items) is kept locally on your device, and the location depends on your operating system and web browser.

If you’re logging on to LastPass via mobile device or tablet, please ensure that the application data is stored in the device’s internal memory and not on external storage such as a MicroSD card.

When you log in to your LastPass account via desktop or mobile device while connected to the Internet, you are producing a locally cached version of your encrypted data on your local storage. When you log in to LastPass while offline, this is the info that LastPass loads.

Surprisingly, server connection difficulties are among the most prevalent issues encountered by LastPass clients.

According to other users, it takes time to complete these troubleshooting steps, including time spent going through each step and contacting LastPass if required.

Best of luck, and do let us know whether you were able to address your issue using the information in this article.

If you’re still experiencing the same error and/or you want to share your opinions with us then reach out to us in the comments section below.

What to do if LastPass is not connecting to server#

NordPass#

How can I fix the LastPass server connection error?#

1. Update Lastpass#

2. Change cookie settings#

3. Disable Extensions#

4. Check Date and Time settings#

5. Whitelist LastPass in the firewall#

6. Clear LastPass local cache#

7. Change where your mobile data is stored#