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What is Prelanding? File Downloaded by Itself [PC & Mac]
Discover the fixes that worked for others
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
While some errors have been encountered for a long time, others are usually new, and a patch is released quickly to get things running. One such problem users recently reported is that a prelanding file downloaded by itself in Safari on Mac.
The problem appears when opening theMicrosoft Officewebsite and has been widely reported on business accounts.
For personal accounts, there have just been a few instances. Besides, users found the prelanding file downloaded by itself only on Safari. Let’s find out all about the problem!
What is prelanding?
From the technical viewpoint, prelanding is a one-page website that leads to the main or landing page. The primary factor to identify prelanding is its link to the main page.
The prelanding file downloading on Safari is 0 KB in size, and the source is listed ashttps://login.microsoftonline.com/https://admin.microsoft.com/prelanding, which points to Microsoft somewhere being linked to the whole situation.
What can I do if the Prelanding file is downloaded by itself in Safari?
1. Switch to another browser
As per available reports, the prelanding file is downloaded by itself only on Safari and no other browsers. So, we recommend you switch to Chrome or Firefox on your Mac device. Or you could check our recommendation for thebest browsers for Macand pick one from the list.
This is the simplest solution available, given the problem is still prevalent and a patch hasn’t been released yet.
2. Use the Personal Microsoft account
So far, we haven’t encountered many cases of users finding that the prelanding file downloaded automatically on personal accounts. It appears Microsoft Office business users more frequently encounter the problem.
So, if you have both business and personal accounts, switching to the latter may help.
3. Log out of the office account
If you find the prelanding file downloaded by itself simply by opening Safari, logging out of the Microsoft account should do the trick.
This will at least prevent the problem from appearing while browsing the web and won’t allow the bug to hamper your experience. Here, we recommend youlog in to Microsoft Officeonly when absolutely necessary until the problem is resolved.
4. Contact the support team
If you are fed up and want a quick resolution or an update on when things will run fine, it’s best tocontact Microsoft support.
They could provide a timeline and any other relevant information required in this case. And since the problem is widely reported, it’s likely that the team is already working on it and will soon get things in order.
Can a file download without permission?
Yes, a website can download data to the user’s PC without explicit permission as long as the browser is not secure or the settings are misconfigured. That’s why experts recommend you always use areliable and secure browser.
This usually happens on unreliable and shady websites where an action like closing an ad or popup can be construed as permission to download files. Though both browsers and operating systems offer protection against it, playing it safe is usually the best approach.
Before you leave, find thebest security settingsto keep your PC safe from malware and threats.
For any queries or to share what worked for you when the prelanding file was downloaded by itself, drop a comment below.
More about the topics:mac,Office 365,Safari Browser
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
