We’re having trouble reaching the server SharePoint error [FULL FIX]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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SharePointis a web-based document management and storage system that integrates with Microsoft Office. However, some users have reported aserverrelated error while using theservice. The reported errorSorry we’re having trouble reaching theserveroccurs when the user tries to use people picker control, enter the username oradding new users.

Are you stuck with anerrorpreventing you to reach theserveronSharePoint? Fix it by performing the IIS Reset. By resetting the Internetservices, you should be able to restore the connection toWindowsserversand resolve theerror. In case you’re still unable to do so, install and activate HTTP Activation.

Check the detailed step-by-step explanations below.

How do I fix Sorry we’re having trouble reaching the server on SharePoint

1. Perform IIS Reset

IIS (Internet InformationService) forWindowsserveris a flexible, secure and manageable webserverfor hosting your contents on the web. Sometimes, the webservermay malfunction resulting inSorry we’re having trouble reaching theservererror.

Resetting the IISservicecan help you to resolve thiserrorwith yourWindowsservers. Here is how to do it.

Now try to use theWindowsserverand check if theerroris resolved after resetting the ISSservice.

2. Install and activate HTTP Activation

Now, this may come as a surprise for many, but it is possible that you don’t have HTTP Activation installed for yourWindowsserver. It is an essential component of the .NET framework and if not installed will result inWindowsservererror.

First, check if you have activated HTTP activation for both .NET 3.5 and .NET 4.5. Here is how to do it.

Before trying to add a user or using people picker, perform an IIS service reset once again. The instructions to perform IIS reset is given in the first solutions.

If you don’t find the HTTP Activation (installed), proceed with installing HTTP Activation on yourserverand repeat the steps.

We’re having trouble reaching the server SharePoint error [FULL FIX]#

How do I fix Sorry we’re having trouble reaching the server on SharePoint#

1. Perform IIS Reset#

2. Install and activate HTTP Activation#

We’re having trouble reaching the server SharePoint error [FULL FIX]

How do I fix Sorry we’re having trouble reaching the server on SharePoint

1. Perform IIS Reset

2. Install and activate HTTP Activation