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USB Device Descriptor Failure on Windows: How to Fix & Cause
Running the Hardware and Devices troubleshooter should fix this
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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We use USB devices all the time, so it’s quite frustrating when yourUSB ports aren’t working. This will affect your devices as well, and you won’t be able to use them at all.
Windows 10 users reported a USB Device Descriptor Failure error that prevented them from using their devices. However, there are ways to fix this problem, and in today’s guide, we’ll show you how to do that, so let’s get started.
What causes the USB device Descriptor Failed code 43 error?
Below are some of the factors that can cause the USB Device Descriptor Failure error:
Now that we know the causes of this issue, below are some of the variations that users have encountered:
How do I fix the request for USB device descriptor failed?
1. Use Hardware and Devices troubleshooter
Although this isn’t the best solution, some users report that it has helped them fix this error, so it’s worth trying out.
2. Turn off Fast Startup
Some users report that Windows 10 boots too quickly and that external devices aren’t getting detected before the boot is completed, and this causes a USB Device Descriptor Failure error.
3. Update your BIOS
For more information, we suggest reading ourhow to update BIOS guide.
4. Update USB Hub drivers
Update drivers automatically
While a quick way to fix the USB device_descriptor_failure error if it’s related to the driver is to download the latest versions, doing it manually is a real hassle.
Hence, we suggest doing it automatically using a dedicated driver updater tool. Once installed, the program will automatically scan your PC for outdated drivers.
The third-party software will check your installed driver versions and recommend proper updates. Choose the drivers you want to update and click to update them automatically.
⇒Get Outbyte Driver Updater
5. Disable USB Selective Suspend Settings
Some users also reported that disabling the USB Selective Suspend Setting from the Power Options also resolves the USB Device Descriptor Failure error, so feel free to try that.
6. Reinstall USB Hub
Once you boot your computer again, it should automatically install the USB Root Hub driver.
How can I fix an Unknown USB Device (Device Descriptor Request Failed) on Windows 11?
Windows 11 is similar to its predecessor, and all solutions from this guide can be applied.
There might be some minor differences in steps that you need to take, but in most cases, you should be able to use these solutions on the latest version as well.
For more information, visit our how to fixDevice Descriptor Request Failed Error in Windows 11guide.
That’s about it; we hope this article helped you solve the USB Device Descriptor Failure error on your PC.
If you’re having additional problems with your USB devices, read our guide on what to do ifUSB isn’t recognized in Windows.
For any comments or questions, write them down below.
More about the topics:error,USB issues,windows 10 fix,Windows 11 Fix
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
