Share this article

Improve this guide

Uplay Can’t Connect: Why & How to Fix IT Instantly

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Uplay PCis a portal to all of Ubisoft’s game titles available for the PC. Furthermore, users can earn rewards, buy third-party titles, and communicate and connect to other gamers on this software.

World-renowned games such asRainbow Six Tom Clancy, Assassin Creed,For Honor, and more can be found on this gaming platform.

However, users sometimes encounter Uplay PCWindows 10connection issues when opening the gaming portal.

If you are having difficulties connecting to the Uplay servers onWindows 10, then the below fixes may help you.

Can’t connect to Uplay servers, how do I fix it?

1. Software conflict

Sometimes ifWindows Firewallis not up to date, it will cause problems when you open Uplay. If you update your firewall and the problem persists, then you will need to try turning off your firewall when you runUplay.

Here is what you will need to do to turn off the Windows Firewall:

Users may have other antivirus programs installed on their computers. These programs can also prevent them from entering the Uplay servers. Therefore, it is advised to properly configure these applications in order for Uplay to run without restrictions on the local network.

If you utilizeVirtual Private Networks(VPN) or Internet Connection Sharing (ICS) programs, then it is also recommended to shut them down.

These applications can interfere with the network of your Ubisoft games.

Did you know that your antivirus can block your internet connection? Read our guide to learn more!

2. Offline mode and proxy settings

Your Uplay program might be configured to start offline every time you open it. Also, there are proxy settings on Windows 10 that can cause connection problems for the Uplay gaming platform.

In order to fix these problems users should try these steps:

3. Background programs

Connection issues on Uplay PCWindows 10could be caused by other applications running in the background. Therefore, before you start a game from Uplay, shutting down background applications may help the game to run better.

If this solution fixes the connection issue, then one of your programs that loads on startup is restricting internet access to Uplay servers.

You will want to locate this program and prevent it from loading on Windows startup.

Check out this guide to fix too many background processes in Windows 10 inf a few easy steps!

4. Restrictive Network Configurations

Network and ISP administrators sometimes place restrictions on your networks that may cause Uplay PCWindows 10connection issues. If this is the case, you will need to contact your administrators to resolve the issue.

5. FlushingDNSfiles

TheDNScache is what keeps the IP addresses of the web servers you have visited recently. It is possible that some of these files are corrupted or obsolete, which canhamper your internet connectionswith these servers.

Remember these instructions only work onWindows 10. Other versions of Windows will require different steps.

Check out this guide and learn to work in Command Prompt like a real expert!

6. Reset host files

Windows uses host files to map IP addresses to host names. Sometimes these files can have malicious entries. Thus, resetting can fix certain internet connection issues.

Here’s how you can reset host files:

These solutions solve the most common problems found when Uplay PC Windows 10 is not connecting properly.

If your problems persist even after using these solutions, then you may want to contact Ubisoft directly.

[wl_navigator]

More about the topics:Game issues,internet connection errors,Uplay

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Radu Tyrsina