Share this article

Improve this guide

Unable to Save Scanned Files: 3 Easy Solutions to try

Setting the save path may be the fastest solution

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Scanning a documentshould be a simple and intuitive process, but things tend to be complicated for no apparent reason. So, you may be unable to save scanned files.

To mitigate this, we encourage you to try a tool on the Microsoft Store and set the folder where scanned files are saved manually.

Read below to find out what you need to fix the issue once and for all.

Why can’t I save a scanned document as a PDF?

Why can’t I save a scanned document as a PDF?

There are several reasons why you can not save a scanned document as a PDF:

What can I do if I’m unable to save scanned files?

What can I do if I’m unable to save scanned files?

Before going through any of these solutions, ensure you have the appropriate permission to save files in the selected location.

Also, depending on your scanner, you may need to check the scanner’s settings and ensure that the appropriate output format is selected.

1. Use Windows Scan

  1. Disable antivirus software

3. Run the SFC utility

These three easy solutions can help you fix the problem and get back to saving your scanned documents with ease.

If none of these solutions work for you, it may be worth considering seeking assistance from your scanner manufacturer or contacting a professional technician.

More about the topics:scanner

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.