This Item Might Not Exist Error in OneDrive: 5 Ways to Fix

Tested and trusted solutions for the OneDrive missing item error

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Accessing items or web pages on Microsoft OneDrive may run into issues, resulting in this item not existing or is no longer available on OneDrive. Likewise, you can encounter anot valid file name error on OneDrivewhen accessing it.

Why does OneDrive say that this item might not exist?

This item does not exist or is no longer availableon OneDrive is mainly due to the change of name of the default document library on the OneDrive site. When a user changes the name from one document to another, accessing it with the previous name will be impossible.

However, a couple of other things can cause the error these files are no longer available on OneDrive. Some are:

The cause of the error message may vary depending on the circumstances that prompted it.

What can I do if getting This item might not exist on OneDrive?

Fixing this error on OneDrive can be made by troubleshooting some components. However, we highly recommend you observe the preliminary checks:

The above preliminary checks can help troubleshoot the problem. Should they fail, use the fixes below.

1. Use the Microsoft Admin site to rename the document library to Documents

2. Clear your browser’s cache and cookies

After completing the process, restart your browser and check if the error persists.

Clearing your browser cache and cookies will fixissues with the browser datacausing problems with OneDrive Documents.

3. Switch to another browser

Some users report that they were able to access the document prompting thatThis item might not exist or is no longer availableon OneDrive. So, we recommendusing another browserand checking if you can fix the issue.

An excellent option you should give a try isOpera Onebrowser. You can immediately send files, links, and notes between your devices and easily browse with increased privacy and security for free.

Also, you can refresh the browser by following the steps above. Nevertheless, you can readhow to move files from one OneDrive account to anotherin an easy way.

Users also complain aboutOneDrive shared folders not syncingacross devices.

Do not hesitate to use the comments section if you have questions or suggestions.

This Item Might Not Exist Error in OneDrive: 5 Ways to Fix#

Why does OneDrive say that this item might not exist?#

What can I do if getting This item might not exist on OneDrive?#

1. Use the Microsoft Admin site to rename the document library to Documents#

2. Clear your browser’s cache and cookies#

3. Switch to another browser#