Share this article

Improve this guide

The Request is Not Supported Error: 5 Ways to Fix It

Missing DLL files could prevent you from launching an app

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

The request is not supportedis a dreaded message that can appear on anyone’s PC. According to most users, they have encountered the message when they tried running some of their programs or even Windows services.

The details of the error are still fuzzy but what’s common for every user who has encountered the error is that theapps won’t openwhen they try to launch them. For now, we have compiled a few solutions that have proved helpful to many users.

What does the request not supported mean?

What does the request not supported mean?

The error can occur for several different reasons, but it typically indicates an issue with the device driver or the program that’s being used. It usually occurs when users try to run a program or application that has been installed on their PC.

When this happens it is an indication that the program(s) have been modified and are no longer compatible with the operating systems. Other reasons why this may happen include:

The request not supportederror can also manifest itself in various ways such as:

How do I fix the request not supported error?

How do I fix the request not supported error?

Before you attempt any of the fixes below, try the following basic checks:

1. Run a DISM scan

2. Run the System File Checker scan

3. Run the chkdsk command

4. Run the Windows Store Apps troubleshooter

The Windows Store Apps troubleshooter should be able to shed more light on the issue of whether the problem affects all apps downloaded from the Microsoft Store.

5. Start Windows in Safe Mode

If you have performed all four methods above but you’re still getting the error, it may be time tostart your PC in Safe Mode. Safe mode will open only the essential drivers and services, making it easier to test whether your problem is a driver or a Windows issue.

If the problem still persists, try performing a custom install of Windows. Custom installs are also much faster than using the default installation options on Windows 11 machines.

When you use a custom install, you also get to save all of your personal files. This means that you won’t have to worry about losing anything important on accident or by accidentally deleting it.

If something goes wrong with your computer, then you will be able to access all of your data without having to worry about losing anything important. You can learn more about thedifference between a Windows upgrade and a clean installin our detailed article.

Let us know of any additional methods not mentioned here that may have worked for you in the comment section below.

More about the topics:Windows 11

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.