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Sysprep is not shutting down? Check out these solutions

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Several users have reported issues while preparing an image ofWindows10 to run Sysprep. Trying toshut downthe machine, Windows 10 reboots itself instead ofshutting down.

In otherMicrosoft Communityreports, users said that they are stuck with theshutting downscreen and the computer fails to do anything:

I’m trying to create a Server 2016 template on Hyper-V.  I installed the OS, patched it, etc and then ran Sysprep.  I chose Generalize and OOBE andShutdown.  It ran for a bit and then bot to a plain blue screen that says “Shutting down”.  There’s no spinning balls or anything to make it look like it’s doing anything and it’s been sitting there for an hour.

If you are also troubled by thiserror, here are a couple of troubleshooting tips to help you resolve Windows 10 Sysprepshut downissues.

What can I do if Sysprep does not shut down?

What can I do if Sysprep does not shut down?

1. Use an existing template file

2. Use force shutdown

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.

3. Update BIOS

While updating the BIOS, it is recommended to use the BIOS menu rather than the flashing tools to successfully update BIOS.

Accessing BIOS seems too big of a task? Let us make things easier for you with the help of thisamazing guide!

Windows 10 Sysprepshutting downissues are difficult to diagnose as they can occur due to several reasons. We have listed all the possible fixes that can help you get past this problem.

If you have any other questions or suggestions, don’t hesitate to leave them in the comments section below.

READ ALSO:

More about the topics:error,Shutdown issues,windows 10

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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