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Surface Dock 2 Monitors Not Working: Fix

Fix things in no time with our expert solutions

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The Surface Dock 2 is an interesting device that allows you to connect a range of devices to the Surface device through the various ports on it. But for many users, Surface Dock was not detecting monitors.

Sometimes, the device malfunctions, forcing users to unplug peripherals and then plug them back in. It’s easy to fix and shouldn’t take much time. So, let’s head straight to it.

What can I do if monitors are not working with Surface Dock 2?

What can I do if monitors are not working with Surface Dock 2?

Before we head to the solutions, here are a few quick things you can try:

If none of these work, the solutions listed next surely would.

1. Update your Surface Dock

That’s it! This is one of the quickest ways to fix things when Surface Dock 2 is not detecting monitors. And it has worked for many. So, we recommend you give it a try, and in case things don’t work out, head to the next solution.

2. Change the refresh rate

If Surface Dock 2 is still not detecting monitors, head to the next solution.

3. Update the drivers

In some cases, issues with the graphics drivers are often responsible for Surface Dock 2 not detecting monitors. Usually, it’s running an outdated version that triggers the problem. And updating the driver should fix things.

If Windows can’t find a better version, you can alwaysmanually update the driver. Another rather easy option is to use areliable driver updater tool, which will automatically install the best available drivers.

In case nothing so far has worked, we recommend youpurchase a new USB-C to HDMI adapterand use it to connect the monitor to Surface Dock 2.

Remember, issues with Surface Dock 2 are well known, and a lot of users have been experiencing it for quite some time now. The solutions we listed have worked for many such users and might also do for you.

Also, before you go, find out what to do if yourSurface device is overheating.

Tell us which fix worked for you in the comments section below.

More about the topics:docking station,Microsoft Surface

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.