Surface Book 2 Keyboard is Not Working: How to Fix it

A restart is needed to fix keyboard issues on Surface Book 2

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

The Surface Book 2 is a powerhouse of a device, but many claim that the Surface Book 2 keyboard not working. This can be a major issue, making your device almost unusable, so it’s important to fix it.

Sadly, this isn’t the only issue, andSurface Book 2 CPU throttleis well documented. However, today we’ll focus solely on keyboard issues.

Why is my Surface Book 2 keyboard not working?

How can I fix Surface Book 2 keyboard if it’s not working

Before we move to the more advanced solutions, you might want to try these simple solutions instead:

1. Remove recent updates

You can also prevent the same update from installing on yourSurface Bookdevice again. Here is how:

This is the simplest solution you can use if Surface Book 2 keyboard and trackpad are not working, so be sure to try it.

2. Save BIOS settings

If some keys not working on Surface Book 2 keyboard, then be sure to give this solution a try.

3. Reset your Surface Book

Once the process is complete and the device restarts, check if thekeyboardis responding again.

However, if nothing seems to work, thekeyboardmight be dead. Get in touch with Microsoft support in that case.

Ever wondered which Surface Book is the best? OurSurface Book 3 vs Surface Book 2guide might be able to answer that question for you.

Did you find a different solution? If so, share it with us in the comments section.

Surface Book 2 Keyboard is Not Working: How to Fix it#

Why is my Surface Book 2 keyboard not working?#

How can I fix Surface Book 2 keyboard if it’s not working#

1. Remove recent updates#

2. Save BIOS settings#

3. Reset your Surface Book#