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Sorry we’re having trouble verifying your account inside Office 365
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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A wide range ofusersencountered theSorry we’re having trouble verifying youraccounterror insideOffice 365. Thiserrorcan be extremely annoying, and because of it, you will not be able to use thesoftwarenormally.
This issue can happen either because the computer you are using lost its connection to thesoftware, or if the login credentials (password and email address) have changed or have not been able to synchronize.
In this article, we will explore some of the best methods to try and troubleshoot thiserror. Please follow the steps mentioned in this article closely in order to avoid causing any other issues. Read on to find out how to do it.
How to fix Sorry we’re having trouble verifying your account Office 365 error?
1. Remove cache from every browser on your PC with a dedicated tool
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2. Verify the account details used in your Office 365 software
3. Verify that your Office 365 account has the correct license
If you are not theOffice 365administrator, you will need to contact the person that deals with this department inside your company and ask about the licensing of yoursoftware.
If you are theOffice 365administrator,you will need to check the licensing of all theOffice 365software that are having issues identifying theaccount.
You can update the license with the rightusernameand password, and theerrorSorry we’re having trouble verifying youraccountinsideOffice 365will disappear.
Please feel free to let us know if this guide helped you solve your issue by using the comment section below.
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More about the topics:windows 10
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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Vladimir Popescu
