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Sony TV is Not Responding? How to Fix it if it Freezes
A quick restart can help if Sony TV is unresponsive
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Sonyhas some of the best Smart TVs on the market, but many users reported that their Sony TV is not responding, and this can be a huge problem.
This isn’t the only issue that users encountered, and many reported thatBluetooth is not working on Sony TV. However, we solved that in a different guide.
Today we’re going to take a look at what are the steps to follow if yourSonySmart TV becomes unresponsive.
Why is my Sony TV not responding?
What can I do if my Sony TV is not working?
1. Power reset your Sony Smart TV
The power reset is usually used to fix small problems, but it also might help if the TV freezes or is unresponsive.
With the help of this process, the electricity from your unit will be discharged and any error information in the memory will reset to default, making the TV work normally again.
2. Factory reset your Sony Smart TV
Keep in mind that this process will delete all of your history, personal data, saved information, and installed apps. After the process ends, everything will return to the factory default settings.
If you can’t access theTV‘s settings, you can perform a forced factory reset. To do that, follow the steps:
After following the steps carefully, yourSonySmart TV should work without any more problems.
As we said before, this isn’t the only problem, and many reported thatapps have disappeared on Sony TV, but we covered that in one of our other guides.
If you have any other questions about Sony TV not responding, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.
More about the topics:Android issues,tv
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.