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SOLVED: Xbox error 0x800c000b prevents user from signing in

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Xboxerrorcodes come in numbers but rarely occur. However, when they do, there’s only so much you can do to fix them.

In this case, users were unable to sign in to their account, useXbox Partyor other similar online modes. They were met with theerrorcode 0x800c000b.

If you’re affected by thiserror, make sure to check the steps we provided below.

How do I fix Xbox Sign In error 0x800c000b?

How do I fix Xbox Sign In error 0x800c000b?

1: Check Xbox Live services status report

First, make sure that Xbox Live Services are up and running.

Due to maintenance or a temporary servererror, the services might be down and thus you’ll be unable to access yourXbox Liveaccount or use the online-based features.

Also, this is the most common reason why sign-inerrorsoccur in the first place. You can see theXbox LiveServices Status Report,here.

2: Power cycle the console

Most of the problems with any Xbox console, starting withXboxtoXbox One, are resolved with a simple reboot.

Hard reset or power cycle of the console usually fixes all kinds of system halts.

There are rarely some complex reasons behind the sign-inerrorlike this one, so resetting the console should help on most occasions.

Follow these steps to Power Cycle the console:

3: Check the connection

Finally, the only thing which should concern you is a stable connection. That’s, besides some penalties and unregulated fees, the only reason why you can’t sign in to your account.

There are a few possible reasons whyyour network might fail you, so we offer some troubleshooting steps which should help you address this.

Here’s what you need to check:

And, on that note, we can conclude this article. In case you have any questions or suggestions, feel free to tell us in the comments section below.

More about the topics:Xbox error codes,Xbox One issues

Aleksandar Ognjanovic

Aleksandar’s main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.

Focused on Windows errors and how to solve them, he also writes about the OS’s latest features as well as its interface.

In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.

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