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Slack doesn’t connect to the Internet? We got fixes for it
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Slack connection issues are impossible to avoid when you have a painfully slow or unreliable Internet connection.
There are times when Slack is actually down and connection problems originate from their servers, yet you might not like what you’re about to read.
The main reason for your Slack connection issues isn’t related to their infrastructure but rather resides in your Internet connection.
Having to deal with unsent Slack messages or calls where the audio cuts in and out frequently is no scenario you want to be a part of for too long.
You don’t expect to get that from this popular messaging and collaboration app on a daily basis, yet this isn’t the time for losing patience.
In this article, we’re going to explore some of the best ways to fix Slack connection issues.
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What can I do if Slack doesn’t connect to the Internet?
1. Check your Internet connection
This sounds rather basic, but in some instances, your Internet connection can be the reason why Slack doesn’t connect to the Internet.
2. Run the Slack connection test
3. Clear your cache
After clearing the cache, check if Slack still has problems connecting to the Internet.
4. Adjust your proxy to keep the connection to Slack open
Always remember that proxies and firewalls often mess around with connection between Slack messaging servers and members’ apps.
This might be the case if there’s a WebSocket failure in our Slack connection test, or if it becomes impossible to connect from a specific location.
5. Collect and send Net Logs
Keep in mind that the name of the file must start with net-log.
We hope this guide managed to help you fix the Slack connection issues caused by the Internet itself, antivirus software or security settings, disruptions with third-party services, or errors with app storage or Slack servers.
Also, don’t forget that DNS failures come in a lot of forms but they all point to the fact that your browser can’t connect to the domain of a certain page.
Learn how to quicklysolve DNS PROBE FINISHED NXDOMAIN Chrome errorsand continue enjoying Slack as you normally do.
Do you know any alternative solutions? Just sound off in the comments below.
More about the topics:collaboration software
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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