Seeing the 0x87de0003 error on Xbox One? Fix it in 4 steps

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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After installing the Xbox firmware update, several users have reported the 0x87de0003erroronXbox One. Theerroroccurs when the user tries to launch an app or game and reads “Sorry, we were not able to start your game or app. Please try again. If you see this message again, please restart your console. (0x87de0003).

Other users have reported similarerrorsin theMicrosoft communityforum.

I was just done with work and thought to play a game of Destiny, when much to my dismay, I encountered the subject-lineerror.

If you are also troubled by thiserror, here are a couple of troubleshooting tips to help you resolve the 0x87de0003ErroronXbox One.

How do I fix the 0x87de0003 error on Xbox One?

1. Check Xbox Live service status

2. Check your modem/router for issues

Reset the modem/router

Note that resetting the modem/router will restore the device to factory default, thus removing all the saved network settings. After the reset is complete, make sure you set up the router from scratch.

3. Perform a power cycle

4. Reset the console

The 0x87de0003Erroron Xbox One can get triggered due to multiple reasons. While the most common reason for thiserroris Xbox Live service outage, it can also occur due to other factors like corrupted system files and internet issues.

Follow all the steps in this article one by one and let us know which method helped you resolve theerrorin the comments.

[wl_navigator]

Seeing the 0x87de0003 error on Xbox One? Fix it in 4 steps#

How do I fix the 0x87de0003 error on Xbox One?#

1. Check Xbox Live service status#

2. Check your modem/router for issues#

3. Perform a power cycle#

4. Reset the console#