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Samsung Galaxy S6 / Edge can’t connect to Windows 10/11 [FIX]
7 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Many of us transfer files from PC tosmartphonesfrequently, and usually this is a simple and straightforward process. Unfortunately, a number ofWindows 10users reported that Samsung Galaxy S6 / Edge can’t connect toWindows 10.
How can I fix Samsung Galaxy S6 / Edge can’t connect toWindows 10?You can resolve connection issues easily by using an original Samsung cable. Many connection problems involve defective cables andUSBports. If this doesn’t fix your problem, uninstall Samsung composite device and change theUSBPower settings.
What to do if Samsung Galaxy S6 / Edge can’t connect to Windows 10:
1. Install Media Feature Pack for Windows N
There are two versions of Windows available, a standard one, and a N version for European market. The N version ofWindows 10doesn’t come withWindows Media Player, Music, Video, Voice Recorder andSkypepreinstalled.
In addition, certain media technologies are also missing from the N version ofWindows 10. The lack of these technologies can cause issues with certain devices and one of these devices is Samsung Galaxy S6.
According to users, theirsmartphoneisn’t recognized after connecting toWindows 10PC, but you can easily fix that after downloading and installing Media Feature Pack forWindows 10.
2. Use an original Samsung cable
According to the users, theirsmartphonewasn’t recognized by the PC unless they were using an original SamsungUSBcable from a different Samsung’s device.
Certain USB cables are just designed for charging and not for file transfer, and that can often cause all sorts of problems with yoursmartphone.
To fix this issue, be sure that you’re using an original Samsung cable that you got with your device.
PC can’t recognize your Android phone? Here’s how to quickly fix that!
3. Connect your smartphone to the USB port on the back
Front USB ports might be easier to access, but they are often slower when it comes to the transfer speed. In order to fix this issue, users are suggesting that you connect Samsung Galaxy S6 to theUSB 3.0port on the back of your PC.
These ports might not be as easy to access, but they offer better transfer speed. If you don’t have a USB 3.0 port on your PC, try connecting yoursmartphoneto different USB ports on the back until you find the one that is working for you.
4. Uninstall Samsung composite device
Users reported that you can fix the connection problem withWindows 10and Samsung Galaxy S6 by removing the Samsung composite device from your PC. To do that, follow these steps:
Want to uninstall applications permanently from your PC? Here’s how to do that like a pro!
5. Change the USB options of your phone
According to Samsung’s support, you can fix this issue by connecting your phone to your PC, opening the notification menu and tapping theConnected for charging, touch for otherUSBoptions.
SelectMTPfrom the list and your phone should be now recognised byWindows 10. If you don’t have MTP option, selectTransferring Data Filesoption.
You can also change this option by going to theSettings > Developer Options >USBConfigurationon your phone.
Bear in mind that this method works for allAndroid devices, therefore even if you don’t own Samsung Galaxy S6 you can try this solution if you have problems connecting yoursmartphoneto your PC.
6. Download Samsung Smart Switch
Few users reported that this problem can be fixed by downloading and installingSamsung Smart Switch.
According to them, after installing the tool you just need to change yourUSBmode to MTP like we explained in the previous solution.
7. Install Smart Switch and change the registry
Users reported that they fixed the problem with Samsung Galaxy S6 and S6 Edge after installingSmart Switch. According to them, you need to install Smart Switch and make certain changes to the registry.
To edit your registry do the following:
We have to mention that modifying registry can lead to system instability, therefore be extra cautious and be sure to create a backup of your registry in case anything goes wrong.
You can’t access Registry Editor on your PC? Don’t worry, there’s a fix available!
8. Use Command Prompt
According to users, you can fix this issue by usingCommand Prompt. To do that, follow these steps:
Now you just need to connect your Samsung Galaxy S6 and everything should be working without any problems. If the problem still appears, try to changeUSBoptions like inSolution 5.
9. Change USB Power settings
Users reported that this problem is caused by yourUSBpower settings, but you can easily fix this problem by doing the following:
10. Enable Developer mode and USB debugging on your phone
Few users reported that this problem was fixed after enabling Developer mode andUSBdebugging on their phone. To see how to enable these features, be sure to check your phone’s manual for detailed instructions.
Usually onAndroid, you’ll have to go your phone’sSettings > About phone > Build numberand click 7 times on your build number. Now, in the System tab a new option called Developer Options should appear. Click on it, scroll down and checkUSBDebugging.
Not being able to connect Samsung Galaxy S6 or S6 Edge toWindows 10PC can be a big problem, but we hope that one of our solutions helped you fix this issue.
If you’re looking for a full and updated guide on newer Samsung Galaxy products, check out these links:
Don’t forget to tell us in the comments section below what other issues with Samsung Galaxy s6/Edge have you encountered and we will be sure to take a look.
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More about the topics:Android issues,Samsung,windows 10
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
