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Remote Desktop Cannot Verify Identity of the Computer [Fix]
Outdated OS can cause identity verification issue on Remote desktop
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
The Remote Desktop tool in Windows allows users to access and connect to a computer in another environment. Also, you can see the desktop’s screen and interact with it from your computer.
Connecting a Remote Desktop to a host computer is an easy task anyone can do as long as you verify the identity. However, it can be annoying to encounter difficulties when theRemote Desktop can’t connector access the host device.
Furthermore, the Remote Desktop cannot verify the Remote computer’s identity for several reasons. They may vary depending on the nature of the concern.
Nonetheless, this article will discuss why the Remote Desktop cannot verify the identity of the computer you want to connect to and how to fix the problem.
Why is the Remote Desktop not connecting or verifying the identity?
What can I do if Remote Desktop cannot verify identity?
1. Ensure that your time and date are set correctly
As said earlier, the Remote Desktop may encounter errors connecting with the Remote Host device due to different times and dates.
Also, if the error message specifies this, change the Remote computer’s time zone to match that of the Remote Desktop.
2. Disable Windows Defender Firewall
Restart your computer for the changes to take effect. Then, try connecting the Remote Desktop and check if the verification error persists.
3. Uninstall the recent Windows update
Uninstalling the recentWindows updatecan fix any issues that might occur during the update.
4. Allow remote desktop connections
Allowing users to connect remotely using Remote Desktop Services through the Local Group Policy can help establish remote connections without verification errors.
5. Use the private network profile
Alternatively, you can read through our guide onenabling and using a Remote Desktop connectionin Windows.
Can you reinstall Remote Desktop?
For users who have uninstalled Remote Desktop from their PCs, you can reinstall it on your computer by following the steps below:
The Remote Desktop will reinstall itself, and you’ll be able to access it.
These are the best fixes to fix the Remote Desktop cannot verify identity issue. The highlighted steps should be followed strictly for optimal results.
Nonetheless, you can find remotecontrol software for Windows 10/11that are free and paid. Also, check how to fix yourPC’s Remote Desktop gateway serverissues.
If the guide has been helpful, you can leave a suggestion or question in the comments section. We’d love to hear from you.
More about the topics:Remote Desktop Connection
Henderson Jayden Harper
Windows Software Expert
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.
He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.
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Henderson Jayden Harper
Windows Software Expert
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.