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Precision Touchpad Problems Fixed on Windows 8.1/10

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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From time to time,Microsoftissues important updates through theWindows Updatetool, but not all of us are aware of the changes. That’s why we’re here to let you know what’s been improved.

Consider the following scenario: You are using aWindows 8.1orWindows 8.1RTdevicethat has a PrecisionTouchpad. Thedeviceenterssleepmode. To wake thedevice, you perform a two-finger swipe on the PrecisionTouchpad. In this scenario, after the computer resumes fromsleepmode, you cannot use thetouchpadto make themouse pointermove. Also, any one-finger gestures that you make on thetouchpadhave no visible effect.

Precision Touchpad problems fixed on Windows 8.1 computers by update

Precision Touchpad problems fixed on Windows 8.1 computers by update

So, as you can see in the above excerpt from the description page, this fix solves the problem for thoseWindows 8.1orWindows 8.1RT devices whose PrecisionTouchpadpanels have stopped responding after getting out ofsleepmode. Thank God, it hasn’t happened to me, but I know plenty who were complaining about this. You will need to install the update rollupKB 2955164, or install the hotfix available at thislinkonMicrosoft’ssecure servers. Also, make sure that you have installed theKB 955164prerequisite file prior to that, as well.

This hotfix applies toWindows 8.1Enterprise,Windows 8.1Pro,Windows 8.1and Windows RT 8.1 users. Just as with any other hotfix, after having requested it by email, you will be able to download it. Let us know if this has fixed some of your problems with PrecisionTouchpadpanels.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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