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Photoshop error Not a PNG file [TECHNICIAN FIX]
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Adobe Photoshopis an industry standard when it comes toimage editing and manipulation software for the Windows platform.Photoshopsupports all the image formats from jpg to png.
However, some users have reported that they are not unable toworkwith any images due to a Not a PNG fileerror. If the user clicks on OK, the image doesn’t load into theWorkarea.
This is a commonerrorand we have compiled a list of possible fixes to resolve it on a Windows computer.
Why Photoshop won’t open PNG files?
1. Update Photoshop
Photoshop constantly gets updated with new features and better compatibility, so you will need to update it to the latest version in order to take advantage of these new features.
Adobe Photoshop is the most recognized image editor in the world, and to maintain its spot at the top,Adobeis constantly adding new features to it. Here are some examples of the latest features to look forward to if you update Adobe Photoshop to the latest version:
2. Check and Change the File Extension
This is a simple solution but it can help you to determine the cause of theNot a png fileerrorin Photoshop.
3. Resave the image as PNG
Although this is a workaround, it will ensure that your file is saved as a PNG and by using it you should circumvent theNot a png fileerrorin Adobe Photoshop.
4. Disable Use of Graphic Processor
You may need to use Graphic Processor for other 3D-relatedtasks, but several users reported that by disabling this feature they fixed theNot a png filePhotoshoperror.
5. Reset Photoshop Preferences
Adobe PhotoshopNot a png fileerrorwill prevent you from working with PNG files, but hopefully, you managed to fix it after reading this guide.
More about the topics:Adobe Photoshop,windows 10 fix
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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