Orbi Router Troubleshooting Guide [Internet, Wi-Fi]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The Netgear Orbi is a fast and reliablerouterthat has had Frave reviews. Yet, users can still encounter Orbi network connection issues.

Some users have said on Netgear’s forum that Orbi keeps going offline with regularity. Users can also encounter issues when they try to install therouter.

How can I fix Orbi connectivity issues?

1. Run the Internet Connections troubleshooter

2. Power cycle your PC and the Orbi network

3. Factory reset the router

Note:Resetting therouterwill erase all therouter’s personalized settings. Users might also need to reinstall Orbi software after resetting itsrouter.

4. Check if your network adapter is enabled

5. Renew for the network adapter IP address

6. Use an Ethernet cable

If you have anEthernet cable, connect it with your Orbi router. Plug the Ethernet cable into your PC and then an Ethernet port on therouter.

Those resolutions can potentially resolve numerous Orbi connectivity issues. If the above resolutions aren’t enough, however, you can still contact the toll-freeOrbi Helplineat 1-855-869-7373 (USA/CA).

Alongside a good connection, if you are a privacy-conscious user of the internet, you should definitely consider getting a VPN on your router.

Orbi Router Troubleshooting Guide [Internet, Wi-Fi]#

How can I fix Orbi connectivity issues?#

1. Run the Internet Connections troubleshooter#

2. Power cycle your PC and the Orbi network#

3. Factory reset the router#

4. Check if your network adapter is enabled#

5. Renew for the network adapter IP address#

6. Use an Ethernet cable#