OneDrive has not been provisioned for this user

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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OneDrive is a file hosting service hosted and developed byMicrosoftand it is part of theOffice 365Suite of programs.

It act’s as the default cloud storage program for anyone that is usingOffice 365. This makes it widely used among users, especially those in work environments.

However, some user’s havereportedhaving issues with OneDrive:

We have added a user recently to our companies O365 installation. We have noticed that her OneDrive is not working. When we look in the Admin section of the portal under her user settings, OneDrive settings it says “OneDrive is not provisioned for this user”

It would seem that when the admin account was created, OneDrive was provisioned but permissions failed to apply. As such, the admin needs to grant the account permissions manually to “Create Personal Site”, which is required for OneDrive.

By following these steps, all of the users in yourOffice 365workgroups will be granted full access to all OneDrive features.

How do I fix OneDrive provisioning for a user?

Keep note that you need to be anOffice 365administrator in order to make these changes.

First of all, make sure you have assigned the SharePoint Online license to the affected user inOffice 365admin center. You can do this by following these steps:

Once you are done, you will need to grant the affected user the right to create a My Sites site in the SharePoint Admin Center.

As soon as you granted them permission, let the user go toOffice 365portal and click OneDrive in the App Launcher. This is to check if the user can use OneDrive forbusiness.

If the OneDrive icon keeps displayingSetting upin the App Launcher, wait for 24 hours and then try access OneDrive again. If the issue persists, consider contactingMicrosoft supportfor more help.

Did you find the guide useful? Let us know in the comments section below.

OneDrive has not been provisioned for this user#

How do I fix OneDrive provisioning for a user?#

OneDrive has not been provisioned for this user

How do I fix OneDrive provisioning for a user?