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No Sound on Netflix? 6 Best Solutions to Fix it Now
Verify if the audio drivers are all updated
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
If you’re streaming a television show, your favorite series, or movie, and you’re getting video but nosoundwithNetflix, the issue is usually with the content or your speakers’ connection.
It is important to note that sometimes Netflix streaming performance is also influenced by the number ofbrowser tabs, apps, and programs that take up yourcomputer’s memoryand processing resources.
Some quick troubleshooting options you can check include whether your speakers are properly hooked up to your receiver and whether HDMI/optical connectors are properly plugged in.
However, if your volume is okay or turned up on yourNetflixplayer and computer/device, and you’ve tried playing a different show or movie but still get nosoundwithNetflix, that’s a problem.
Here we have listed more quick fixes and solutions in this article you can try.
Quick Tip:
Streaming Netflix in a browser with sound optimization is the quickest workaround and an opportunity to try Opera GX.
You can use Opera GX Control, optimized for multiple tab management, to reduce the load from other tabs while focusing on Netflix streaming sessions. The sound booster in Opera GX can be toggled based on preferences and the image quality is streamlined for gaming, thus ultra HD if you want.
Opera GX
How do I get sound back on Netflix?
1. Set the sound to Studio Quality
2. Change your audio settings
If changing audio settings to a non-5.1 option resolves the problem, do the following to resume playing in 5.1:
Check your device’s audio settings
If audio output settings are set to stereo or Linear PCM, select a 5.1 compatible option instead, but check with your computer or device manufacturer for help in adjusting these settings.
If 5.1 audio is enabled
If 5.1 audio is enabled when watching a show or movie, select the option within the Audio & Subtitles menu during playback.
Not every episode or season of a 5.1 supported TV show or series may have 5.1 available. Test for 5.1 availability of later seasons of a TV show by using the season drop-down option on the title description page.
If you’re using a device that supports 5.1 audio
5.1 Digital Dolbysurround soundis not currently supported while streamingNetflixon a computer using Microsoft Silverlight or HTML5. It is, however, supported in theNetflixapp for Windows 10.
To check if your device supports 5.1 audio, go to anyNetflixoriginal to check for a 5.1 audio option. If it isn’t there, then your device may not support this feature, or it may need to be turned on.
5.1 channel surround sound not working in Windows 10? Check out thisquick guideto fix the issue in no time.
3. Reinstall audio drivers
Update drivers automatically
Updating drivers is a risky process because you can download and install the wrong driver version. That could lead to permanent damage to your system.
In order to prevent that, we recommend using the most suitable solution. This tool is tested and approved by our team.
⇒Get Outbyte Driver Updater
4. Switch to Stereo
If you are still experiencing issues with 5.1 audio, your current setup may not be supported. To get back to streaming, try switching to stereo as an alternative to 5.1.
5. Update Microsoft Silverlight
Netflix uses Microsoft Silverlight which can be updated via Windows Update or through Microsoft’s website.
Upgrading is a good troubleshooting step to make sure the audio and video playback is working as best as possible.
6. Switch audio output to HDMI
HDMI lets you transmit audio and video signals with one cable. If the audio output doesn’t change to HDMI output automatically, you’ll have to switch it manually, by doing the following:
Let us know whether any of the solutions helped when you get nosoundwithNetflixby leaving a comment in the section below. No online bugs or unexpected errors should stay there for too long using the latest tips in theNetflix problems hub.
Also, leave there any other suggestions or questions that you may have and we’ll be sure to check them out.
When you’re in one of the below-described situations, don’t worry. It’s often quite easy to fix these issues with the help of our previously detailed tips:
More about the topics:Fix audio issues
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
Fact checked byAlex Serban