Share this article
This article is translated in
Improve this guide
Kindle Paperwhite won’t connect to Wi-Fi? 6 Steps to fix it
Solve the Kindle connection issue and resume reading
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
This article is translated in
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Kindle Paperwhite is a popular E-reader device that comes with WiFi and, in instances, cellular connectivity features. However, at times the device may fail to connect to WiFi.
Several users have reported saying their Kindle Paperwhite won’t connect to WiFi.
If you are experiencing similar issues, this could be due to network issues, software glitches, or even hardware faults.
In this article, we have listed a couple of troubleshooting steps to help you resolve the Kindle Paperwhite that won’t connect to the Wi-Fi problem in five easy steps.
How can I fix the Kindle Paperwhite WiFi error?
1. Perform a power cycle
Restarting your Kindle device at times can fix intermittent issues such as slow devices or poor connectivity.
2. Check your home network for issues
Restart your home network
If the issue persists, check if the Airplane mode is turned on. Your device disables all the connectivity options when Airplane mode is on. Try disabling the Airplane mode and check again.
3. Connect to a 2.4 GHz band
Change the Authentication Type on your router.
Check if your device is blocked
4. Manually update Kindle Paperwhite software
Note:Follow these steps if your Kindle Paperwhite is not downloading the latest updates automatically.
Update Kindle Paperwhite manually
The update may take a few minutes to install. However, don’t try to boot or use the device until the update is successful. At times, it may take more time than usual.
5. Reset to factory default
Note:Resetting your device will delete all the data stored in the device. Create a backup before proceeding with the steps below.
Your Kindle Paperwhite will reset in a few minutes. Once done, you may have to re-register the device with Amazon and download your Kindle e-books and other content from the Cloud using your Amazon account.
6. Forget the WiFi network on Kindle Paperwhite.
The Kindle Paperwhite won’t connect to the WiFi problem can occur due to many reasons. Begin with performing a power cycle, change Authentication Type and band speed on the router, and as a last restore reset the device.
More about the topics:Fix WiFi problems,Kindle
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
User forum
3 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Tashreef Shareef
