Share this article
Improve this guide
Is your Dropbox account disabled? Here’s how to fix it
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Dropboxis one of the bestcloud storageservices on the market, but some users reported issues with it. According to them, it seems that their account was disabled for some reason.
This can be a big problem, especially if you useDropboxfor storing important documents and files, and in today’s article, we’ll show you how you can fix this issue.
What do I do if my Dropbox account is disabled?
1. Why would my Dropbox account be disabled?
Your account can get disabled for two reasons, inactivity, and violation of Terms of Service.
If your account is inactive for 12 months, it will become disabled. After an additional 90 days, files from yourDropboxwill be deleted.
In order to prevent this from happening, you need to have some activity on your account once in 12 months, such as uploading,downloading, or editing files or folders.
As for Terms of Service violations, this can happen if you upload copyrighted content or any other type of content that violates the Terms of Service.
2. Contact Dropbox support
If your account is disabled, there’s not much you can do on your own. The first thing you should do is to try and log in to your account, but if that’s impossible, you should contactDropboxsupport.
Keep in mind that you might not be able to recover your files since they will get deleted due to inactivity or Terms of Service violations.
Unfortunately, there’s not much you can do from your side if yourDropboxaccount is disabled, so it would be best to contactDropboxsupport as soon as possible. If you found this guide useful, let us know in the comments section below.
[wl_navigator]
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
User forum
16 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
