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Invalid Credentials Supplied in Steam: How to fix Steam Guard
Make sure that you enter the latest credentials for your account
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Steam has its very own2FA or Two-Factor authenticationapp called Steam Guard. Although the Steam Guard works perfectly well in most situations, some users are facing the Invalid credentials supplied error in Steam.
Here, we will explain some of the effective methods that you can apply and possibly resolve the Invalid credentials supplied problem caused by Steam Guard.
What does Invalid credentials mean on Steam?
Steam Guard is an authenticator app that Steam helps you safeguard your Steam account. It provides an additional layer of security to the account. However, if Steam Guard is not working properly, you may get the Invalid credentials supplied error. Here are some of the causes of this error:
Let us check out the solutions you can apply to fix the Invalid credentials supplied in Steam issue.
How can I fix the Invalid credentials supplied in Steam?
1. Restart the phone
Often, a simple restart can do wonders and fix common problems related to mobile apps. You can try this solution to fix the Steam Guard not working problem as well.
2. Check date and time
Here, it is more important to match the date and time on your smartphone with the current time of the country in which you created your Steam account.
3. Update the app
New updates not only bring new features to the app but also bring bug fixes for the existing bugs within the app.
The Invalid credentials supplied in Steam issue could be a result of a bug present in the app. So, always ensure you have the latest version of the app installed on your phone to prevent such issues.
4. Clear the app cache
Cache files are temporary files that are stored on your phone to open the app and its features a bit quicker.
However, these are also junk files that pile up and, if corrupted, can cause issues such as the Steam Guard mobile authenticator app not working.
So, it is advised that you clear cache files for not just the Steam app but also other apps to avoid such problems.
5. Reinstall the app
6. Check the server status
Many problems on Steam are often due to server issues from the platform’s end. If that is the case, then there isn’t much that you can do.
You can make use of websites such asIsItDownRightNoworDownDetectorto know whether Steam is currently experiencing any server issues or not.
What can I do to fix Steam Guard not showing code error?
Start the process, and you should receive the Steam code via email. If not, then try the below solution.
It is very important to note that Steam will send you the code to your registered email address. And often, the Steam Guard code lands in the Spam folder.
So, make sure to check all the folders such as Spam, Primary, and others. If you are still not able to locate the Steam Guard code, then follow the next solution.
Steam Guard is a good way to keep your Steam account secured from online attacks. Since only the owner of the account gets the temporary codes generated by the Steam Guard, your account is less prone to get compromised.
Moreover, if you are using Steam Guard, you also get access to the trading functionality within the Steam platform. This means you can purchase or sell items on the Steam marketplace.
Let us know your thoughts on this topic in the comments section below. You can also let us know which of the methods mentioned above helped you fix the Invalid credentials supplied in Steam issue.
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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Vladimir Popescu
