How to update Windows 10 if you run a Conexant audio driver

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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More than one month afterthe lastupdateregarding Windows 10updateissues for devices with Conexant ISST audiodrivers, Microsoft releases a workaround, yet not the full solution.

It is known that devices with Conexantdriverscan’t install newer Windows 10 versions (v2004 or 20H2) due to confirmed incompatibilities between the two.

Consequently, the workaround implies adriverupdate via the manufacturer or anupdaterollback.

Windows 10 update, still preferable, despite the conflict

Devices that run Conexant ISST audiodriverand need to install Windows 10, version 2004 (theWindows 10 May 2020 Update) will still experience bugs during or after the installation, even with the proposed workaround.

The affecteddrivers– Conexant ISST Audio or Conexant HDAudioDriver– can be found in the Device Manager, under theSound, video and game controllerssection.

There, one should look for file names uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower.

The solutionfound by Microsoft, until investigations reveal other solutions, is to contact yourdrivermanufacturer and ask for an updateddriverversion, if available.

Since in most cases it is possible that your device already runs on the latestdriverversion, the solution is toroll-back your Windows 10and attempt anotherupdateto v2004 at another time.

Additionally, updating will be rolled out cautiously, for some devices, Microsoft added:

As of January 14, 2021, we are adjusting this safeguard to allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2.

The recommendation to avoid manually updating via theMedia Creation Toolor the Update Now button is still available.

You could try using professional third-party software designed to perform automatic updates and keep your Windows OS healthy. The tool can perform an in-depth scan and find the right drivers for your PC within minutes.

⇒Get Outbyte Driver Updater

A final fix for the incompatibility issue is expected in the next Windows 10 release, this spring.

Did you manage toupdateyour device yet although you’re running Conexant ISSTdrivers? Tell us how it went in the comments.

How to update Windows 10 if you run a Conexant audio driver#

Windows 10 update, still preferable, despite the conflict#

How to update Windows 10 if you run a Conexant audio driver

Windows 10 update, still preferable, despite the conflict