Share this article
Improve this guide
How to Fix TeamViewer Not Connecting / Not Working on PC
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Did you experience any issues with yourTeamviewerprogram on Windows 10? There are some glitches in this new OS that you will need to fix in order to make the app for remote connections work again.
But don’t worry because after reading and following the instructions listed below, yourTeamViewerwill work again. The most common issues on Windows 10 are related to black screenerrors.
For example, when you log in to another Windows PC and all you see is ablack screenbut you can move the mouse normally or perhaps you just cannot connect to any requested PC or laptop.
Unfortunately, this is not the only issue affecting the software. OtherTeamviewerproblems include: the app stops working, doesn’t connect to another PC, or it won’t start.
There are also variousTeamviewererrorssuch asNo connection to partner,Session limit reached, and so on. For a general understanding of these issues, read the troubleshooting guide available below.
How do I fix Teamviewer issues on Windows computers?
1. Install the latest Teamviewer version
The best way for checking yourTeamvieweris to make sure you have a version compatible with your Windows 10 system. If you do not, then the program will stop working.
You can uninstall the currentTeamviewerversion and try to install the latest version from theofficial website.
But before you do, make sure that the version you install is completely compatible with your Windows 10 operating system either for a 32-bit system or for a 64-bit system.
If you don’t know how to check the exact version of your Windows operating system, you should take a look at ourdedicated guideand find out.
2. Turn off Windows Firewall
Check if yourTeamVieweris still having problems connecting. If this didn’t resolve the issue turn the Windows 10 firewall back by following the steps above and selectingTurn on Windows firewall.
Additionally, you can manually check if the Windows Firewall is blocking an app, such asTeamViewer, or a port. For more details, check ourcomprehensive guide.
3. Use a more reliable remote desktop software
There is a large market for software that can help you enter a device remotely. Therefore, we highly encourage you to take advantage of this opportunity and chooseMikogo.
When TeamViewer fails to function, a dependable alternative option is always handy and unquestionably time-saving.
If the issue persists and hampers your Windows 10 system, we have a series of remote desktop solutions you can try. Browse ouritemized guideand choose the one that suits your needs.
4. Check your antivirus settings
Anyone should use an antivirus to keep the computer and other devices safe from online threats, such as viruses,ransomware, spyware, and more.
Sometimes, a virus can block applications on your computer, so, make sure to run a full system antivirus scan as malware may also preventTeamViewerfrom opening.
Despite the benefits of having a cyber-security tool installed, keep in mind that yourantivirus may sometimes blockTeamViewer.
False positives can occur even for the best cyber security solutions. However, you can add TeamViewer to the antivirus exclusions list.
If the issue persists and it’s affecting your Windows 10 system, we’ve got a list of remote desktop solutions that you can try. Check out ourdetailed guideand choose the one you like.
So, follow the suggestions listed above to fix yourTeamviewerissues on Windows 10. Also, if you have any questions related to this article, use the comment section below to let us know.
More about the topics:TeamViewer issues
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
User forum
2 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.