How to fix Something went wrong Cortana error message

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Cortana is avirtual assistant appthat’s an integral part of Windows 10. Yet, some users have said that they can’t set up Cortana after upgrading to Win 10. One user stated: “I’m trying to set up Cortana on Windows 10. Every time it wants to log in to my Microsoft account, it loads and then says Something went wrong.” Consequently, those users can’t fully utilize Cortana.

The above error is actually linked with aSomething went wrongsign up error for Microsoft accounts. It occurs when Windows 10 can’t establish a connection with Microsoft servers. Thus, fixing that issue can also resolve Cortana’sSomething went wrongerror. Here are a few resolutions for fixing theSomething went wrongerror in Windows 10.

Here’s how to fix Cortana’s Something went wrong error

1. Reinstall Cortana

Some users might need to enable the Microsoft Account Sign-in Assistant service. Cortana can’t log in to MS Accounts with that service off. Users can turn on the MS Account Sign-in Assistant service as follows.

3. Set Up a New Admin Account

TheSomething went wrongerror is often due to a specific user profile issue. Thus, the “Something went wrong” error message might not pop up within an entirely new account. Users can set up a new user account with the Command Prompt as follows.

4. Update Windows 10

Some Microsoft updates include fixes for Cortana issues. Users have also stated that Windows updates fix theSomething went wrongerror. So, check that Windows 10 isn’t missing any updates as follows.

5. Reset Windows 10

Resetting Windows 10 is the last resort for fixing theSomething went wrongerror. That will reinstall the platform without deleting your files. Users can reset Windows 10 as follows.

Some of those resolutions might fix theSomething went wrongerror so that users can sign in to Microsoft account to set up Cortana. Users who have discovered other fixes for the error message are welcome to share them below this post.

How to fix Something went wrong Cortana error message#

Here’s how to fix Cortana’s Something went wrong error#

1. Reinstall Cortana#

2. Check the Microsoft Account Sign-in Service is Enabled#

3. Set Up a New Admin Account#

4. Update Windows 10#

5. Reset Windows 10#