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How to Fix PS4 Error Su-30625-6, SU-42481-9 [Update errors]
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Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
PS4 releases new updates to fix issues with system security and stability. However, while installing the updates, you may encounter the PS4 error Su-30625-6 and error SU-42481-9.
According to Sony, these errors occur if the system software update file is not recognized by the PS4 system and has failed.
To fix the error, Sony recommends installing the system software update using safe mode.
In this article, we have listed a couple of troubleshooting tips to help you resolve the PS4 Error Su-30625-6, PS4 Error SU-42481-9 errors.
How to fix PS4 Error Su-30625-6, PS4 Error SU-42481-9
1. Perform a power cycle
Performing a power cycle can fix any temporary issues with the system. It also clears system cache that can be triggering the error.
2. Update using Safe Mode
Updating the system software in safe mode can work if a third-party service is causing the update to fail. In safe mode, PlayStation loads only essential files for the system to run.
3. Manually update PS4 using an external storage device
The update process may take a few minutes to hours, depending on the file size and hard drive type. If the PS4 fails to recognize the update file, check the folder name and file name for accuracy.
Make sure to enter the folder names and file names insingle-bytecharacters using uppercase letters.
If the error persists, you may have to initiate the PS4 system. PS4 initializing process is similar to factory resetting the device. Here is how to do it.
4. Initialize the PS4 system
Note:Initializing a PS4 system will delete all the data stored on the device. We recommend you to create a backup before proceeding with the steps.
If you are unable to access the Settings screen, do the following to perform initialize from Safe mode.
Once the system is successfully restored, try performing a software update before restoring your data backup.
The PS4 Error Su-30625-6, PS4 Error SU-42481-9 error in PlayStation usually occurs due to a glitch that can be fixed by performing a power cycle. If the issue persists, try installing updates using Safe mode.
If everything fails, initialize PS4 and then install the update manually. Do let us know which method helped you resolve the issue in the comments.
More about the topics:Playstation 4,PS4 errors
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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