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How to Fix Outlook not Receiving Emails from Gmail

Reconnecting and restarting the Outlook app might do the trick

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Some Gmail users utilize Outlookemail clients. That enables those users to open their Gmail messages within theOutlook applications. However, some users have said on the Microsoft forum that they can’t open their Gmail emails within Outlook. Outlook doesn’t download all Gmail emails for some users and the messages don’t appear in their inboxes.

How Can Users Fix Outlook Not Receiving Gmail Emails?

How Can Users Fix Outlook Not Receiving Gmail Emails?

1. Check Gmail’s POP/IMAP Settings

2. Delete Email Rules

3. Free Up Inbox Space

Outlook mailboxes have maximum size limits that range from 2 GB up to 50 GB in the most recent Outlook 2019. Users can’t receive any emails when they’ve reached their mailbox storage limits. So, some users might need to delete Outlook emails to receive further Gmail messages.

4. Enable Recent Mode

5. Turn Off Third-Party Antivirus Software

Third-party antivirus firewalls can also block users from receiving messages within email clients. To fix that, users will need to at least temporarily turn off the antivirus utilities by right-clicking their system tray icons and selecting disable or turn off options. If users then receive Gmail messages in Outlook after turning the antivirus utilities off, they’ll need to adjust the firewall settings for the software as outlined in the post below.

6. Turn Off the Windows Defender Firewall

Some of the above resolutions might fix Outlook so that it receives all Gmail messages for its users. Remember, however, that there are quite a few notable freeware email client alternatives to Outlook. For example, users can set up Mozilla Thunderbird to be an email client for Gmail.

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.