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How to fix OneDrive’s document library synchronization error
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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OneDrive sync errors can occur for several reasons. While Microsoft offers a built-in repair tool with OneDrive forBusiness, it may not be able to fix all theerrors. One such bug is An error occurred while attempting to synchronize this document library.
Several users have reported similarerrorsin theMicrosoft communityforum as well:
Hi, I am receiving thiserrorwhen attempting to synchronize my OneDrive for Business library – and I have no idea why.
If you are also troubled by thiserror, this is the article that you need. In this guide, we have listed a couple of troubleshooting tips to help you resolve syncing issues with OneDrive forBusiness.
How do I fix the document library sync error in OneDrive?
1. Update the OneDrive client
1.1 Update with Office 365
1.2 Update standalone installer
If you have installed a standalone installer, you may have to install the updates manually:
After installing the update, reboot the computer before relaunching the OneDrive client.
2. Clear OneDrive cache
Note:These steps are for OneDrive for Business users. We haven’t tested it with OneDrive consumer client.
3. Reset OneDrive client
If you’re having trouble opening the Setting app, take a look at this article to solve the issue.
TheAn error occurred while attempting to synchronize this document libraryissue can occur due to an outdated version of OneDrive or because of the bad cache. Carefully follow the steps in this article to fix the OneDrive sync issue quickly.
Have you also encountered this OneDrive error? Tell us how you managed to fix it in the comment section below.
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More about the topics:error,onedrive
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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