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How to fix lost signal on TV or connection on Xbox Series X|S
Go through the solutions to the issues and resolve your problems
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
The two next-gen Microsoft game consoles Xbox Series X and Xbox Series S have been long-awaited. Now that they are fresh from the box, they come buggy, mostly showing n signal when laughing games.
Microsofthas warnedsince a few days ago about issues that might spoil the gaming experience for several users. Luckily, they also offer reliable fixes.
If you’re connecting the console to a4K/120hz smart TV, using the EA Play/BBC iPlayer app, or trying a DVD/Blu-ray into the console, you might encounter on Xbox Series X|S no signal on TV, see this troubleshooting advice first.
How do I fix Xbox console common issues?
1. Lost signal to TV HDMI error with 4K 120Hz + VRR
According to Microsoft, on 4K 120Hz TVs that also support VRR, one might encounter signal failures or corrupted images when the Xbox is configured for 4K120+VRR. The issue occurs with LG, Samsung, or Vizio TVs, but not exclusively.
Solution:
2. EA Play or BBC iPlayer app won’t launch/install
In case the EA Play or BBC iPlayer app won’t launch or install on your new console, there is no fix, unfortunately. It seems that this is a matter of compatibility.
However, Microsoft is working with its app partners for a quick solution.
Want to play full games included with your EA Play subscription? No problem; access them inMy Games & Apps>Full Library>EA Play.
3. Dark HDR captures
Another known issue is that HDR captures might appear too dark on the two consoles.
Once again, there is no workaround suggested yet, only a promise for a future fix.
4. Black screen when inserting DVD/ Blue-ray
This is actually a recurring issue with Xbox consoles: the screen turns black after inserting a DVD or Blu-ray disc.
Solution:
Just remove the disc from the console, restart your Xbox Series X|S, and then re-insert the disc. The issue should be fixed.
5. Pixelated frames on the PeacockTV app
Last but not least, users might see occasional pixelated frames when using the PeacockTV app on their console.
This is yet another unsolved issue, that Microsoft experts are still trying to fix in a future update.
As seen, some of the problems are acknowledged by Microsoft, yet with no workaround. This can only mean that manufacturer will release patches pretty soon, with one of the updates to come.
Until then, we hope that your gaming experience won’t suffer much. If you do manage to bypass any of these issues, tell us how you did it in the comments.
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More about the topics:gaming console,xbox
Sinziana Mihalache
Sînziana loves getting people to better understand products, processes, and experiences beyond a simple user guide, either in writing or making use of images. She joined the team after a long-term collaboration with one of the world’s top cybersecurity companies - Bitdefender. Outside work, Sînziana enjoys climbing mountains, backpacking around the world, and writing about almost anything on her blog.
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