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How to fix Google Chrome not working with Symantec Endpoint
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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In October 2019, users started posting on theSymantec support forumabout an Aw Snap error that arises inChromewhen they start thebrowser.
The Aw Snap crash error isn’t something new. However, in this case, it occurs because Chrome 78 and 79 are not compatible with Symantec Endpoint Security software versions.
The incompatibility issue arises on any Windows platform that includes a Symantec Endpoint version that predates 14.2 RU2 MP1.
The issue largely pertains to Windows 2016 and Windows 10 RS1 platforms with SEP andGoogle Chromebrowsers installed. Note, however, that Edge Chromium 78 and 79 are also incompatible with Symantec Endpoint Protection.
How can I fix Chrome’s incompatibility with Symantec Endpoint?
1. Update Symantec Endpoint Protection
Symantec’s official fix for SEP’s Chrome incompatibility is to update Symantec Endpoint to the latest 14.2 version.
You can get the latest patch update for Endpoint Protection (build 5569) from theRU2 MP1 client-only patches page. That page includes instructions for how you can download the latest patch and update thesoftwarewith it.
2. Deactivate Chrome’s renderer code
If you’re tired of Google Chrome’s incompatibilities, check out this article for some good alternatives
3. Edit the registry
If you have issues opening the Registry Editor, check out thisdetailed guidefor some quick fixes.
4. Launch Chrome with no sandbox
Edit Chrome’s exe file title
Those are a few of the resolutions confirmed to fixGoogle Chrome’s Aw Snap incompatibility error with Symantec Endpoint.
Remember, however, that you can always switch to browsers that don’t have any compatibility issues with Endpoint Protection, such as Firefox or Opera.
Which one of the many solutions listed above fixed the issue for you? Let us know by leaving a message in the comment scetion below.
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More about the topics:Google Chrome Errors
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
