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How to fix Battle.net startup crashes
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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The Battle.net app is one of the most important tools forBlizzard’s fans. Thanks to thisapp, you can log in faster, communicate with other players, and strike off the task of updating your games – Battle.net does it for you.
There are also instances when the Battle.netappdoesn’t properly work or stops working altogether. In this article, we’re going to focus on such an issue and offer you a quick workaround tofix Battle.net startup crashes. Battle.net crashes are very annoying because they prevent players from logging in. Usually, no error code appears, theappjust freezes and then glitches out.
Here’s how one userdescribes this issue:
“Afterwindows 10loads afresh battle.net crashes at startup with an error until I manually launch C:ProgramDataBattle.netAgentAgent.5269Agent.exeIt started after the latest battle.net update i guess”
Battle.net crashes on startup [FIX]
Solution 1 – Change the intro configuration
- Type%AppData%in the Search menu > hit Enter2. Navigate to the “Battle.net” folder usually located at this address: C:UsersUSERNAMEAppDataRoamingBattle.net3. Open the fileBattle.net.configusing any text editor4. Locate this line:“ShowIntroBalloon”: “false”,5. Change it to:“ShowIntroBalloon”: “true”,6. Save the config file > close it.
Solution 2 – Clear cache
- Typerunin the Search menu2. Type%appdata%> hit Enter3. Delete theBattle.net folder4: Do the same for%localappdata%5. Launch Task manager and disable all Battle.net-related processes. Go to Task Manager > Processes > “Battle.net.exe” and “Battle.net Helper.exe” > right-click and disable both6. Login to Battle.net again.
Solution 3 – Reinstall the Battle.net client
If the workarounds listed above didn’t help you, try to manually open the Battle.netappthrough the folder. If this works, this means that the launcher is the element that’s causing the crashing.
[wl_navigator]
More about the topics:Battle.net,windows 10 fix
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
