How to contact Dropbox customer service by phone and chat

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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TheDropboxapplication is available for mobiles and a multitude of operating systems and is one of the best cloud storage services on the market. Easy and intuitive to use, but sometimes can create issues like any other software app.

Most issues are easy to address via community forums and FAQ section on theDropboxsite. However, sometimes you might want an urgent response or the issue that you encounter is not covered on any forums. In this case, you would want to contactDropboxsupport via phone orchatservice.

In this article, we will give the steps on how to reachDropboxcustomer service by phone andchat.

Note:Before contacting customer support,Dropboxis recommending to search in theDropbox Help Centeror theCommunity forumsfor an answer to your question.

How do I contact Dropbox customer service by phone or chat?

1. Chat support

Depending on what your account type is (Basic, Plus, Professional, or Business), you will have different support options. To see the support options for your account, log in and go toDropbox Support.

Basic, Plus, and Professional will get directed tochator community support once they log in.

2. Phone support

Note:Phonesupport is only available toDropboxBusiness users during local business hours.

Here is some more information that could be of use in your case

Generally, support is available in English to all users.

Based on your account type and location, support may be available in German, French, Italian, Portuguese, Spanish, and Japanese. Log in and visitDropbox Supportto check your available options.

If you don’t see your language listed as an option on the support page send an email orchatin your language, and it will be routed to the appropriate team.

Plus,ProfessionalandBusinessusers can usually expect a reply from email support within 1 business day.

Business users on theEnterpriseplan can expect a response from email support within 1 hour any day of the week.

Note:If phone andchatsupport are listed as options when you visit the support page, they will be available during your local business hours.

In today’s guide, we explored the best methods to get into contact with Dropbox Support.

If this article has managed to answer your question, feel free to let us know by leaving a comment in the section below.

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How to contact Dropbox customer service by phone and chat#

How do I contact Dropbox customer service by phone or chat?#

1. Chat support#

2. Phone support#

Here is some more information that could be of use in your case#

How to contact Dropbox customer service by phone and chat

How do I contact Dropbox customer service by phone or chat?

1. Chat support

2. Phone support

Here is some more information that could be of use in your case